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Union Station Homeless Services

Learn about this cause: What are the reviews? Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 953958741 ✦ Pasadena, CA ✦ Designated as a 501(c)(3)

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Overview

What is Union Station Homeless Services?

Union Station Homeless Services is a Pasadena, California-based nonprofit organization dedicated to helping homeless adults and families rebuild their lives and end homelessness. With over 300 employees, they provide a range of essential services, including meals, shelter, career development, benefits advocacy, rental/utility assistance, affordable housing resources, and outreach and care coordination. Their team includes substance use specialists, mental health clinicians, and peer specialists with lived experience. They collaborate with the University of Southern California Keck School of Medicine Street Medicine Team to offer medical expertise, assessments, testing, and primary healthcare services for individuals on the streets. Through their coordinated entry systems, Union Station Homeless Services connects the most vulnerable people to safe and affordable supportive housing, making systems accessible to those in crisis. They have offices in Irwindale, Pasadena, and Pomona, and are embedded with various local teams, including the Pasadena Police Department HOPE Team and the Pasadena Fire and Public Health Department's PORT. Their multidisciplinary teams engage with un housed community members in streets, parks, and other outdoor spaces to address their unique needs, and they have helped over 3,800 people find shelter, housing, and services.


Official website here: www.unionstationhs.org

What are the reviews and ratings of this charity?

Charity Navigator Rating: 100%

Union Station Homeless Services (USHS) has received a Four-Star out of Four Star rating from Charity Navigator for its exceptional accountability and finance practices. With a 100% score in this category, the organization demonstrates strong governance, effective oversight, and transparency. An independent board of 22 members, along with rigorous financial audits and policies in place, highlight USHS's commitment to ethical management, ensuring that a significant portion of funds directly supports its programs.

User feedback reflects a deeply divided perception of the organization. While many reviewers praise USHS for its compassionate staff, effective programs, and collaborative approach to solving homelessness, some criticisms have emerged regarding management practices and employee treatment. A particularly scathing review from a former case manager cites issues with training, support, and workplace culture, suggesting that despite the nonprofit's strong financial standing, internal challenges may affect staff morale and service delivery.

Overall, Union Station Homeless Services is recognized for its impactful programs and dedicated workforce, particularly in addressing homelessness in the San Gabriel Valley. However, the contrasting reviews indicate areas needing improvement, particularly in staff management and internal communication. While many clients and volunteers express satisfaction with the services provided, it is clear that enhancing the workplace environment could further bolster the organization's effectiveness.


This AI summary has been generated from information found on Charity Navigator and Great Nonprofits.

Is Union Station Homeless Services legitimate?

Union Station Homeless Services is a legitimate nonprofit organization registered as a 501(c)(3) entity. Union Station Homeless Services submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $1,157,037
Professional Fundraising Fees: $72,040
Other Salaries and Wages: $15,686,187

For more financial information, click here


Official website here: www.unionstationhs.org

What is the mission statement of Union Station Homeless Services?

Union Station Homeless Services is dedicated to helping adults and families rebuild their lives and end homelessness. Through various services, they provide support and resources to individuals and families, including meals, shelter, career development, benefits advocacy, rental/utility assistance, affordable housing resources, outreach, and care coordination. Their mission goes beyond just providing basic needs, as they strive to make the systems accessible to those in crisis and address complex challenges and barriers to housing. As the lead agency for the adult coordinated entry system, they connect the most vulnerable individuals to safe and affordable supportive housing. Their multi-disciplinary teams engage with the un housed community members in various settings and include substance use specialists, mental health clinicians, and peer specialists. They partner with medical teams to provide assessments, testing, and primary healthcare services for those on the streets. So far, they have helped over 3,800 people find shelter, housing, and services.


Official website here: www.unionstationhs.org

Who is the CEO of Union Station Homeless Services?

Anne Miskey is the Chair of Union Station Homeless Services. The CEO's salary of Union Station Homeless Services is $248,582 and their total compensation is $286,256.


Official website here: www.unionstationhs.org

What is the revenue of Union Station Homeless Services?

Union Station Homeless Services's revenue in 2022 was $37,954,655.


Official website here: www.unionstationhs.org

Who are the executives of Union Station Homeless Services and what are their salaries?

The average compensation at Union Station Homeless Services during 2022 was $54,509. There are 309 employees and 4383 volunteers at Union Station Homeless Services.


Here are 30 key members and their salaries (Union Station Homeless Services's CEO's salary is $248,582 and their total compensation is $286,256):


Kevin Trieber (Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Maxine Harris (Vice Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jesse Torres (Secretary)
  • Compensation: $0
  • Related: $0
  • Other: $0
Tony Gronroos (Treasurer)
  • Compensation: $0
  • Related: $0
  • Other: $0
Vinayak Bharne (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Lori Bondar (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dominick Correy (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jordan Corngold (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dr Jesse Hong (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Desarae Jones (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Cynthia Kirby (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Nancy Naecker (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jan Sanders (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Angela Serranzana Esq (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Lisa A Smith (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Pam Wald Md (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jay Walters (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dr Katharine Harrington (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Rita Diaz (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jordan Rettig (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Steven R Townsend (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Bill Ticknor (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dana Bean (Chief Development And Comm)
  • Compensation: $129,989
  • Related: $0
  • Other: $12,637
Anne Miskey (Chief Executive Officer)
  • Compensation: $248,582
  • Related: $0
  • Other: $37,674
Alexis Boothby (Chief Programs Officer)
  • Compensation: $109,185
  • Related: $0
  • Other: $16,995
Amanda Green (Chief Operations Officer)
  • Compensation: $130,129
  • Related: $0
  • Other: $12,159
Sarah Tower (Chief Programs Officer)
  • Compensation: $107,100
  • Related: $0
  • Other: $5,503
Raji Shivshanker (Chief Programs Officer)
  • Compensation: $107,933
  • Related: $0
  • Other: $14,321
Sarah Hoppmeyer (Chief Programs Officer)
  • Compensation: $109,405
  • Related: $0
  • Other: $16,446
Tyrone Edward Friend (Chief Programs Officer)
  • Compensation: $12,500
  • Related: $0
  • Other: $110


Official website here: www.unionstationhs.org

Where can I find the form 990 for Union Station Homeless Services?

Union Station Homeless Services's most recent form 990 was submitted in 2022 and can be accessed here.


Official website here: www.unionstationhs.org

Learn more at the official website: www.unionstationhs.org

Mission Statement of Union Station Homeless Services

Union Station Homeless Services is a non-profit organization dedicated to helping homeless adults and families rebuild their lives and end homelessness. The organization provides vital support and resources to individuals and families in need, ensuring they have access to essential services and resources for self-sufficiency.

Through coordinated efforts with over 130 local partners, Union Station Homeless Services offers outreach, intake and assessment, connection to services, care coordination, and housing navigation, housing placement, and retention assistance. Their mission extends to homeless prevention services for families and individuals at imminent risk for homelessness.

As the lead agency for the region's adult Coordinated Entry System (CES), Union Station Homeless Services prioritizes connecting the most vulnerable individuals to safe and affordable supportive housing. Their Family Coordinated Entry System (CES-F) serves as the primary point of entry for families seeking services, with offices in Irwindale, Pasadena, and Pomona.

Additionally, Union Station Homeless Services collaborates with various teams and organizations to provide comprehensive support to those in need. Their hospital liaison and patient navigators work with frequent hospital users, offering case management and housing referrals. In Pasadena, the organization serves as the team liaison for the Pasadena Police Department HOPE Team and is embedded within the Pasadena Fire and Public Health Department's PORT team.

Union Station Homeless Services' multi-disciplinary teams engage with the unhomed community in streets, parks, around public transportation, and other outdoor spaces. These teams, comprised of substance use specialists, mental health clinicians, and peer specialists, address the unique needs of highly vulnerable community members through a holistic and compassionate approach. The organization's partnership with the University of Southern California Keck School of Medicine Street Medicine team further enhances their efforts, providing medical expertise, assessments, testing, and primary healthcare services for individuals on the street.

Through their dedication and collaborative efforts, Union Station Homeless Services has helped more than 3,800 people find shelter, housing, and essential services.

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Impact




October, 2024

Union Station Homeless Services significantly impacts the lives of homeless adults and families by providing essential support and resources that enable them to achieve self-sufficiency. Through a comprehensive range of services including meals, shelter, career development, benefits advocacy, and rental/utility assistance, individuals and families are equipped with the tools needed to rebuild their lives.

The outreach initiatives are a cornerstone of their impact, coordinating homeless services across the San Gabriel Valley in collaboration with over 130 local partners. Their efforts in street outreach, intake and assessment, and connection to crucial services ensure that the most vulnerable populations receive the help they need first. By acting as the designated lead agency for the region's adult coordinated entry system, they prioritize placements for those in crisis, facilitating access to safe and affordable supportive housing.

Specialized teams focus on families at risk of homelessness, providing targeted support through Family Coordinated Entry Systems. The inclusion of a hospital liaison and patient navigators enhances the assistance offered to those frequently utilizing hospital services, ensuring robust case management and housing referrals.

Multi-disciplinary teams engage directly with unhoused community members in various public spaces, combining expertise from substance use specialists, mental health clinicians, and peer specialists who have lived experience. This holistic approach means that not only are basic necessities addressed, but the underlying challenges faced by individuals experiencing homelessness are met with compassion and understanding.

Building partnerships with organizations like the University of Southern California's Keck School of Medicine further extends their reach, providing essential medical expertise, assessments, and primary healthcare services directly to individuals on the streets.

The tangible impact is evident, with more than 3,800 people helped to find shelter, housing, and critical services. Their mission to help individuals and families rebuild their lives and end homelessness is realized through these collaborative and comprehensive efforts.




This information is meant to be a general summary of Union Station Homeless Services. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$37,954,655 (2022)
Expenses
$33,803,811 (2022)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2022.

  • Investment Income: $623,068
  • Gross Receipts: $43,769,242

Assets and Liabilities:

  • Total Assets: $35,269,911
  • Total Liabilities: $7,384,792
  • Net Assets: $27,885,119

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Organization Details

Founding Year

1973

Principal Officer

Anne Miskey

Main Address

825 E ORANGE GROVE BLVD, PASADENA, CA, 91104

NTEE Category

Code: P85Z - Human services

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