Overview
What is 211Info?
211Info, based in Portland, Oregon, is a nonprofit organization that bridges the gap between individuals in need and community resources. Their mission is to promote health, resilience, and improved childhood outcomes by linking consumers with a vast network of programs that offer essential services such as food, shelter, healthcare, dental care, mental health services, crisis support, employment assistance, legal aid, and more. With a database of records from over 3,000 health and social service organizations, 211Info provides a free, confidential, and live service with a team of certified community information specialists who offer referrals and collect demographic data to ensure individuals are connected with the most suitable resources. Their services are accessible through various channels, including telephone, text, email, website, and mobile app, with partner agencies' programs and events being publicized through social media. Outreach staff and community information specialists work to educate clients and partner agencies about the network of services available in their communities, while data analytics help community leaders assess social service needs, demographic patterns, and site-specific trends.
Official website here: www.211info.org
What are the reviews and ratings of this charity?
Rating from Charity Navigator: 81%, Three-Star out of Four Star rating
211Info has received an 81% rating from Charity Navigator, indicating a solid performance in terms of accountability and finance. The organization boasts an impressive independent board composition with 92% of its members being independent, ensuring diverse oversight and governance. With a strong focus on transparency, 211Info has clearly documented policies related to conflicts of interest and whistleblowing, which are essential for maintaining trust and integrity.
One of the notable strengths is the organization’s program expense ratio of 88.51%, reflecting a commendable commitment to directing funds towards its programs rather than administrative costs. Furthermore, the absence of any material diversion of assets highlights responsible financial management. The organization also maintains a low liabilities to assets ratio of 13.00%, indicating good financial health and stability.
Despite these strengths, the overall rating of three stars suggests there is room for improvement in certain areas. While the financial management appears sound, enhancing overall transparency or expanding outreach could help elevate its standing in the nonprofit sector. Overall, 211Info demonstrates a strong foundation in accountability and financial operations, paving the way for effective service delivery.
This AI summary has been generated from information found on Charity Navigator.
Is 211Info legitimate?
211Info is a legitimate nonprofit organization registered as a 501(c)(3) entity. 211Info submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $182,208
Professional Fundraising Fees: $0
Other Salaries and Wages: $4,967,043
For more financial information, click here
Official website here: www.211info.org
What is the mission statement of 211Info?
The mission of 211Info is to empower communities by helping individuals identify, navigate, and connect with the local resources they need. As a central hub, 211Info addresses community determinants of health by linking consumers with programs that promote health, resilience, and improved childhood outcomes. The services provided by 211Info include a detailed, updated, and unbiased database of records from over 3,000 health and social service organizations. This database covers a wide range of programs, including food, shelter, affordable housing, parenting resources, healthcare, dental, mental health, crisis services, foreclosure prevention programs, employment, legal aid, school readiness, clothing, maternal and child health, and related programs. The service is free, confidential, and live, with a team of certified community information specialists providing referrals and asking "the second question," which may lead people to a program they didn't realize was available. The service is accessible through telephone, text, email, website, and mobile app, and outreach staff and community information specialists help to educate clients and partner agencies about the network of services available in their communities. Data analytics help community leaders assess social service needs, demographic patterns, and site-specific trends.
Official website here: www.211info.org
Who is the CEO of 211Info?
Dan Herman is the Board Chair of 211Info. The CEO's salary of 211Info is $178,975 and their total compensation is $182,554.
Official website here: www.211info.org
What is the revenue of 211Info?
211Info's revenue in 2022 was $8,798,476.
Official website here: www.211info.org
Who are the executives of 211Info and what are their salaries?
The average compensation at 211Info during 2022 was $26,959. There are 191 employees and 13 volunteers at 211Info.
Here are 14 key members and their salaries (211Info's CEO's salary is $178,975 and their total compensation is $182,554):
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- Compensation: $178,975
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- Other: $3,579
Official website here: www.211info.org
Where can I find the form 990 for 211Info?
211Info's most recent form 990 was submitted in 2022 and can be accessed here.
Official website here: www.211info.org
Learn more at the official website: www.211info.org
Mission Statement of 211Info
211Info, a central hub for community resources, empowers Oregon and Southwest Washington communities by helping individuals identify, navigate, and connect with the local resources they need. The nonprofit organization addresses community determinants of health by linking consumers with programs that promote health, resilience, and improved childhood outcomes.
The core services of 211Info encompass a comprehensive database of records from over 3,000 health and social service organizations. This database includes nonprofit, government, and faith-based assistance, offering assistance in areas such as food, shelter, affordable housing, parenting resources, healthcare, dental, mental health, crisis services, foreclosure prevention programs, employment, legal aid, school readiness, clothing, maternal and child health, and related programs.
211Info's services are provided through various channels, including telephone, text, email, website, and mobile app. The service is free, confidential, and live, with a team of certified community information specialists providing referrals and collecting demographic data. The specialists may even ask "the second question," leading people to a program they didn't realize was available. For instance, someone seeking help with their electric bill may not realize they may qualify for job training.
Outreach staff and community information specialists help educate clients and partner agencies about the network of services available in their communities. Data analytics also help community leaders assess social service needs, demographic patterns, and site-specific trends. Through social media, the organization publicizes partner agencies' programs and events. Overall, 211Info plays a vital role in connecting individuals with the resources they need to improve their lives and promote the well-being of their communities.
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Impact
June, 2024
211Info's impact lies in its ability to empower communities in Oregon and Southwest Washington by providing a central hub that connects individuals with the resources they need. By addressing community determinants of health and linking consumers with programs that promote health, resiliency, and improved childhood outcomes, 211Info plays a vital role in ensuring access to essential services such as food, shelter, affordable housing, mental health care, crisis services, and more. Their detailed and unbiased database of records from over 3,000 health and social service organizations, coupled with the assistance of certified community information specialists, ensures that individuals receive the right referrals and support. Additionally, 211Info's use of data analytics helps community leaders assess social service needs and demographic patterns, contributing to informed decision-making and targeted interventions. Through its various communication channels and outreach efforts, 211Info effectively spreads awareness about available services and strengthens community partnerships for the benefit of all.
This information is meant to be a general summary of 211Info. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2022.
- Investment Income: $71,395
- Gross Receipts: $8,798,476
Assets and Liabilities:
- Total Assets: $5,254,774
- Total Liabilities: $458,342
- Net Assets: $4,796,432
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Organization Details
Founding Year
1980
Phone
(503) 226-3099Principal Officer
Dan Herman
Main Address
7535 NE AMBASSADOR PLACE B, PORTLAND, OR, 97220
Website
www.211info.orgNTEE Category
Code: F40Z - Mental health
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