Consortium For Service Innovation

Learn about this cause: Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 911745801 ✦ San carlos, CA ✦ Designated as a 501(c)(6)

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Overview

What is Consortium For Service Innovation?

Consortium for Service Innovation is a nonprofit organization situated in San Carlos, California. Its primary purpose is to enhance customer support services within the computer hardware and software industry. The consortium, consisting of 64 member organizations and 240 individuals, collaborates to devise new strategies, business models, standards, and operational guidelines. Their mission is to improve business conditions in the industry and assist customer support divisions of computer companies to meet customer demands, aiming to reduce support costs and enhance quality. With a team of 6 employees, the consortium hosts virtual member summits to facilitate collaboration and knowledge sharing among its members.


Official website here: www.serviceinnovation.org

Is Consortium For Service Innovation legitimate?

Consortium For Service Innovation is a legitimate nonprofit organization registered as a 501(c)(6) entity. Consortium For Service Innovation submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $351,336
Professional Fundraising Fees: $0
Other Salaries and Wages: $717,296

For more financial information, click here


Official website here: www.serviceinnovation.org

What is the mission statement of Consortium For Service Innovation?

The Consortium for Service Innovation was established with the purpose of enhancing business conditions within the computer hardware and software industry. Comprising customer support divisions from various computer hardware and software companies, the consortium aims to collaborate and develop strategies, business models, standards, and operational guidelines to enhance customer support services. The organization's primary objective is to aid the customer support divisions of these companies in meeting the demands of their product's customers. By working together through the consortium, these divisions strive to develop strategies that reduce customer support costs and improve customer support quality.


Official website here: www.serviceinnovation.org

Who is the CEO of Consortium For Service Innovation?

Brad Smith is the President of Consortium For Service Innovation.


Official website here: www.serviceinnovation.org

What is the revenue of Consortium For Service Innovation?

Consortium For Service Innovation's revenue in 2022 was $1,841,583.


Official website here: www.serviceinnovation.org

Who are the executives of Consortium For Service Innovation and what are their salaries?

The average compensation at Consortium For Service Innovation during 2022 was $178,105. There are 6 employees at Consortium For Service Innovation.


Here are 11 key members and their salaries:


Matthew Seaman (Executive Dir.)
  • Compensation: $351,336
  • Related: $0
  • Other: $10,398
Arnfinn Austefjord (Program Director)
  • Compensation: $229,563
  • Related: $0
  • Other: $6,699
Kelly Murray (Program Director)
  • Compensation: $164,319
  • Related: $0
  • Other: $4,930
Sara Feldman (Program Director)
  • Compensation: $139,286
  • Related: $0
  • Other: $4,179
Jill Degraff (Operations Mgr)
  • Compensation: $101,824
  • Related: $0
  • Other: $3,053
Greg Oxton (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Brad Smith (President)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jim Burroughs (Vice President)
  • Compensation: $0
  • Related: $0
  • Other: $0
John Fronius (Treasurer)
  • Compensation: $0
  • Related: $0
  • Other: $0
Maria Dwyer (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dave Cutler (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0


Official website here: www.serviceinnovation.org

Where can I find the form 990 for Consortium For Service Innovation?

Consortium For Service Innovation's most recent form 990 was submitted in 2022 and can be accessed here.


Official website here: www.serviceinnovation.org

Learn more at the official website: www.serviceinnovation.org

Mission Statement of Consortium For Service Innovation

The Consortium for Service Innovation, an organization comprised of customer support divisions from various computer hardware and software companies, was established with the primary goal of enhancing business conditions within this industry. Its members collaborate to create strategies, business models, standards, and operational guidelines aimed at improving customer support services. The Consortium's objective is to aid the customer support divisions of computer companies in meeting the demands of their product's customers. By working together, these divisions develop strategies to reduce customer support costs and increase customer support quality. This collaborative effort is instrumental in improving the overall efficiency and effectiveness of customer support services in the computer hardware and software industry.

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Impact




October, 2024

The Consortium for Service Innovation plays a pivotal role in enhancing business conditions within the computer hardware and software industry, specifically focusing on the customer support sector. By bringing together the customer support divisions of various companies, the consortium fosters collaboration and innovation to develop effective strategies, business models, and operational guidelines.

With 64 member organizations and a broad engagement that includes virtual summits drawing over 240 participants, the consortium actively works to improve customer support services. Its efforts are aimed at reducing costs while simultaneously increasing the quality of support provided to customers. By establishing industry standards and sharing best practices, the consortium enables member organizations to better respond to the evolving demands of their product users.

The impact of the consortium is reflected in its ability to drive collective action among member organizations, ultimately enhancing customer satisfaction and operational efficiency across the sector. Through its initiatives, the consortium empowers customer support divisions to meet and exceed customer expectations, contributing to overall community improvement within the industry.




This information is meant to be a general summary of Consortium For Service Innovation. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$1,841,583 (2022)
Expenses
$1,670,107 (2022)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2022.

  • Program Service Revenue: $1,841,583
  • Gross Receipts: $1,841,583

Assets and Liabilities:

  • Total Assets: $2,003,392
  • Total Liabilities: $725,896
  • Net Assets: $1,277,496

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

DIGITAL TRANSFORMATION

Revenue

$41,308

INTELLIGENT SWARMING

Revenue

$18,777

KCS WORKSHOP/FUNDAMENTALS

Revenue

$480,701

MEMBER SERVICES/WORKSHOP

Revenue

$1,198,828

MISCELLAENOUS - TRAINER

Revenue

$101,969

Organization Details

Founding Year

1997

Principal Officer

Brad Smith

Main Address

1180 SAN CARLOS AVE 1010, SAN CARLOS, CA, 94070

NTEE Category

Code: S41 - Community improvement

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