Overview
What is Contact Helpline Inc?
Contact Helpline Inc, situated in Oak Ridge, Tennessee, is a non-profit organization dedicated to reducing suicide incidents in the greater Knoxville and East Tennessee region. As a compassionate support system, they provide emotional assistance to individuals in crisis or emotional distress through confidential telephone, internet chat, and text services, operating 24/7, every day of the year. In 2022, they answered over 24,900 crisis calls, chats, and texts, demonstrating their commitment to this crucial cause. With a workforce of 24 employees, they strive to educate the community about effective prevention strategies and offer suicide loss grief support. Their mission is to save lives and offer hope to those in need.
Official website here: www.contactlistens.org
What are the reviews and ratings of this charity?
80% rating from Charity Navigator. This score reflects a solid Three-Star out of Four Star rating for Contact Helpline Inc, highlighting the organization’s effective financial management and accountability practices. The high percentage in the Accountability & Finance category indicates strong independent governance, with 100% of board members being independent and no material diversion of assets noted.
Strengths include a very high Program Expense Ratio of 93.11%, demonstrating that a significant portion of funds is directed toward programs rather than administrative costs. Additionally, the organization excels in culture and community engagement, achieving a perfect score in feedback collection and usage, which suggests that they actively listen to and incorporate community input into their services.
However, there are notable limitations regarding the organization's policies, as they currently lack a whistleblower policy and a document retention policy, which could impact transparency and accountability in the long term. Overall, Contact Helpline Inc shows commendable strengths but could benefit from addressing these governance gaps to enhance its operational integrity further.
This AI summary has been generated from information found on Charity Navigator.
What do the Facebook reviews say about Contact Helpline Inc?
94% of the 5 reviewers on Facebook recommend Contact Helpline Inc. Here is a summary of their insights:
The nonprofit has received positive attention for its active social media presence, with users appreciating the regular updates and engaging content shared on Facebook. This consistent posting seems to resonate well with followers, reflecting a commitment to keeping the community informed and connected.
Some reviewers expressed a desire for expanded social media engagement, suggesting the addition of links to the organization’s Twitter and Instagram accounts. Overall, the sentiment is favorable, highlighting a strong community connection and interest in further interaction across different platforms.
This AI summary has been generated from reviews found on Facebook.
Is Contact Helpline Inc legitimate?
Contact Helpline Inc is a legitimate nonprofit organization registered as a 501(c)(3) entity. Contact Helpline Inc submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $30,154
Professional Fundraising Fees: $0
Other Salaries and Wages: $478,993
For more financial information, click here
Official website here: www.contactlistens.org
What is the mission statement of Contact Helpline Inc?
Contact Helpline Inc is a non-profit organization dedicated to reducing the incidence of suicide by providing emotional support to individuals in crisis and educating the community about effective prevention strategies. The organization's mission is to offer free and compassionate emotional support to people in suicidal crisis or emotional distress through confidential telephone, internet chat, and text services. This supportive service aims to assist adults and teens in distress, with the goal of reducing the number of suicide cases. In 2022, they answered over 24,900 crisis calls, chats, and texts, and their crisis program operates 24 hours a day, 365 days a year.
Official website here: www.contactlistens.org
Who is the CEO of Contact Helpline Inc?
Bruce Marshall is the Executive Director of Contact Helpline Inc.
Official website here: www.contactlistens.org
What is the revenue of Contact Helpline Inc?
Contact Helpline Inc's revenue in 2022 was $3,246,438.
Official website here: www.contactlistens.org
Who are the executives of Contact Helpline Inc and what are their salaries?
The average compensation at Contact Helpline Inc during 2022 was $21,214. There are 24 employees at Contact Helpline Inc.
Here are 11 key members and their salaries:
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Official website here: www.contactlistens.org
Where can I find the form 990 for Contact Helpline Inc?
Contact Helpline Inc's most recent form 990 was submitted in 2022 and can be accessed here.
Official website here: www.contactlistens.org
Learn more at the official website: www.contactlistens.org
Mission Statement of Contact Helpline Inc
Contact Helpline Inc, a non-profit organization, is committed to reducing the incidence of suicide by intervening with individuals in crisis, providing emotional support, and educating the community about effective prevention strategies. Their primary mission is to offer free and compassionate emotional support to people in suicidal crisis or emotional distress through confidential telephone, internet chat, and text services.
In a nutshell, this organization plays a pivotal role in assisting adults and teens in distress, aiming to reduce the number of suicides. They operate 24 hours a day, 365 days a year, answering over 24,900 crisis calls, chats, and texts in 2022 alone. Their crisis program is a lifeline for those in need, offering assistance and support to those in despair. By answering calls, chats, and texts around the clock, Contact Helpline Inc provides a vital service, offering a listening ear and guidance to those in crisis. This organization truly makes a difference in the lives of those in distress, helping to save lives and provide hope for a brighter future.
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Impact
June, 2024
Contact Helpline Inc has a profound impact on the Greater Knoxville and East Tennessee community by saving lives and providing crucial support to individuals in crisis. Through their dedicated crisis services, they intervene with those experiencing despair or distress, working tirelessly to reduce the incidence of suicide. In 2022 alone, Contact Helpline Inc answered 24,900 crisis calls, chats, and texts, offering around-the-clock assistance to those in need. Their commitment to providing free and compassionate emotional support through confidential channels demonstrates their unwavering dedication to mental health and suicide prevention in the region.
This information is meant to be a general summary of Contact Helpline Inc. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2022.
- Investment Income: $260
- Gross Receipts: $3,246,438
Assets and Liabilities:
- Total Assets: $2,754,588
- Total Liabilities: $29,151
- Net Assets: $2,725,437
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Organization Details
Founding Year
1973
Phone
(865) 312-7450Principal Officer
Bruce Marshall
Main Address
PO BOX 4641, OAK RIDGE, TN, 378314641
Website
www.contactlistens.orgNTEE Category
Code: F40 - Mental health
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