Overview
What is 211 Tampa Bay Cares Inc?
211 Tampa Bay Cares Inc is a nonprofit organization situated in Clearwater, Florida, dedicated to improving lives by providing comprehensive and up-to-date information about health and human services. This service, accessible 24/7 via telephone, text, or online, helps individuals and families navigate the intricate network of service providers. It saves time for seekers, eases their frustrations, and even contributes to more efficient service delivery by other providers. 211 also aids businesses and local employers, supports employee welfare, and acts as a crucial resource for emergency management during crises. The organization collects valuable data on health and human service needs, which is instrumental in resource allocation and utilization. Additionally, 211 connects people to volunteering or donation opportunities within the community. In the recent fiscal year, the organization handled over 105,000 requests for assistance, with a significant portion related to housing, utility, food, health care, and other services. 211 Tampa Bay Cares Inc is currently serving as a backup center for the National Suicide Prevention Lifeline, handling calls and texts from individuals in crisis.
Official website here: www.211tampabay.org
What are the reviews and ratings of this charity?
Charity Navigator Rating: 85% (Three-Star out of Four Stars)
211 Tampa Bay Cares Inc has received an 85% rating from Charity Navigator, indicative of a solid performance in accountability and finance with a score of 83%. The organization excels in providing constituent feedback, achieving a perfect score in both feedback collection and usage. Their program expense ratio is notably high at 93.73%, reflecting effective allocation of funds towards services, although there are some concerns regarding their liabilities to assets ratio.
User feedback highlights the organization's strengths in offering assistance during crises, with many reviewers praising the professionalism and caring nature of the staff. Board members and professionals in the field consistently commend its role in connecting individuals to vital community resources. However, some users have expressed frustration with delays in service response times, particularly during periods of high demand, indicating that while the support provided is generally effective, there are challenges in managing case processing during peak periods.
Despite some negative experiences related to wait times and service delays, the overall sentiment is overwhelmingly positive. Many users appreciate the critical support that 211 Tampa Bay Cares provides, especially during challenging times. The organization is frequently described as a lifeline for those in need, showcasing a commendable commitment to serving the community.
This AI summary has been generated from information found on Charity Navigator and Great Nonprofits.
Is 211 Tampa Bay Cares Inc legitimate?
211 Tampa Bay Cares Inc is a legitimate nonprofit organization registered as a 501(c)(3) entity. 211 Tampa Bay Cares Inc submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $110,433
Professional Fundraising Fees: $0
Other Salaries and Wages: $1,849,747
For more financial information, click here
Official website here: www.211tampabay.org
What is the mission statement of 211 Tampa Bay Cares Inc?
211 Tampa Bay Cares Inc's mission is centered around improving lives by leveraging the power of information and hope. This organization operates a 24/7 contact center, providing individuals and families with comprehensive, up-to-date information about various health and human service providers. The service aims to save time for those seeking help, reduce frustration in finding appropriate services, and create efficiencies in the delivery of services. 211 also supports businesses and local employers by assisting their employees, decreasing absenteeism, and aiding in emergency management during crises. The service provides trend data for planning and resource allocation, and connects people to volunteer and donation opportunities. In times of crisis, 211 serves as a central telephone number for health and human service information, and in recent years, has begun serving as a national text and online chat backup center for the National Suicide Prevention Lifeline.
Official website here: www.211tampabay.org
Who is the CEO of 211 Tampa Bay Cares Inc?
Micki Thompson is the Director of 211 Tampa Bay Cares Inc. The CEO's salary of 211 Tampa Bay Cares Inc is $110,433 and their total compensation is $110,433.
Official website here: www.211tampabay.org
What is the revenue of 211 Tampa Bay Cares Inc?
211 Tampa Bay Cares Inc's revenue in 2022 was $5,287,939.
Official website here: www.211tampabay.org
Who are the executives of 211 Tampa Bay Cares Inc and what are their salaries?
The average compensation at 211 Tampa Bay Cares Inc during 2022 was $25,457. There are 77 employees and 28 volunteers at 211 Tampa Bay Cares Inc.
Here are 17 key members and their salaries (211 Tampa Bay Cares Inc's CEO's salary is $110,433 and their total compensation is $110,433):
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $110,433
- Related: $0
- Other: $0
Official website here: www.211tampabay.org
Where can I find the form 990 for 211 Tampa Bay Cares Inc?
211 Tampa Bay Cares Inc's most recent form 990 was submitted in 2022 and can be accessed here.
Official website here: www.211tampabay.org
Learn more at the official website: www.211tampabay.org
Mission Statement of 211 Tampa Bay Cares Inc
211 Tampa Bay Cares Inc's mission revolves around improving lives through the power of information and hope. This mission is accomplished by operating as a 24/7, 365-day contact center that assists individuals and families in navigating the intricate network of health and human service providers, non-profit organizations, government agencies, and community service organizations. The organization's primary role is to provide comprehensive, up-to-date information to people seeking assistance at no cost, creating new efficiencies in the delivery of health and human services and reducing duplication of effort.
By offering this service, 211 Tampa Bay Cares Inc helps service providers connect people with the appropriate resources, supports stressed employees to maintain productivity, and serves as a critical resource for emergency management during crises. The organization also collects and provides trend data on health and human service needs, contributing to better use of scarce resources and informed planning and allocation. Furthermore, 211 Tampa Bay Cares Inc connects people with opportunities to give help as well as get help, acting as an easy-to-remember number for those interested in volunteering or donating to community projects.
In the recent fiscal year, 211 Tampa Bay Cares Inc handled more than 105,000 calls, emails, online requests, and texts from local Florida residents seeking assistance, demonstrating the organization's significant impact on the community. The types of requests for assistance varied, with housing assistance, utility assistance, food and meals, and mental health and addictions being the most common categories.
Shop smarter and support your favorite cause with the Give Freely browser extension. Save money with coupons and donate to charity with a single click. Download now!
Impact
July, 2024
211 Tampa Bay Cares Inc has a significant impact on the community, improving lives through the power of information and hope. It serves as a crucial 24/7 contact center that helps individuals and families navigate the complex network of health and human services. By providing free access to comprehensive and up-to-date information via phone, text, and online channels, 211 saves time for those in need, reduces frustration, and connects people with the services they require.
In the last fiscal year, highly trained staff at 211 Tampa Bay Cares handled over 105,000 calls, emails, and text messages from local residents seeking assistance. These interactions have led to life-saving interventions, especially for individuals in crisis situations. The organization's services have been particularly beneficial for callers with children at home, older adults, military veterans, and individuals dealing with mental health issues or facing economic challenges.
The types of needs addressed by 211 Tampa Bay Cares include housing assistance, utility support, food access, healthcare, mental health services, employment aid, and more. Additionally, the organization has played a vital role in suicide prevention efforts, completing over 2,000 suicide lethality assessments and providing support to individuals in mental health crises through the 988 Suicide & Crisis Lifeline.
Through its work, 211 Tampa Bay Cares contributes to better resource allocation, identifies emerging community needs, and facilitates volunteer and donation opportunities. The organization's impact extends beyond individual assistance to providing valuable trend data for planning and emergency management purposes. Overall, 211 Tampa Bay Cares Inc plays a crucial role in improving the well-being and resilience of the community it serves.
This information is meant to be a general summary of 211 Tampa Bay Cares Inc. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2022.
- Gross Receipts: $5,287,939
Assets and Liabilities:
- Total Assets: $2,619,145
- Total Liabilities: $873,846
- Net Assets: $1,745,299
Want to help this charity, for free? You can click here to learn more about Give Freely
Organization Details
Founding Year
1996
Phone
(727) 210-4241Principal Officer
Micki Thompson
Main Address
5500 Rio Vista Dr Suite 5500, Clearwater, FL, 33760
Website
www.211tampabay.orgNTEE Category
Code: S80 - Community improvement
If you are a representative of 211 Tampa Bay Cares Inc and wish to learn more about how Give Freely can help you raise funds, please click here: https://givefreely.com/nonprofits/. Our services are offered at no cost to your organization.