Overview
What is Northeast Florida Area Agency On Aging Inc?
Northeast Florida Area Agency on Aging Inc, or Eldersource, is a 48-year-old nonprofit organization headquartered in Jacksonville, Florida. As the Area Agency on Aging, they are responsible for identifying needs of elders and caregivers in their region, contracting services, ensuring quality and adherence to standards, and providing information and referrals for older adults aged 60 and above and adults with disabilities. In 2021, they answered over 51,000 calls and completed over 8,000 assessments, assisting approximately 150-200 people monthly through the eligibility determination process for state-funded programs. Their SHINE program saved seniors over $5 million on Medicare Part D and savings plans. Eldersource also runs programs like Senior to Senior and U.Connected (Uniper). They received multiple grants in 2021 to expand their services and initiatives, which include creating a community integrated health network, individualized care plans for caregivers, and a series of presentations for LGBTQ older adults. The organization is dedicated to DEIB (Diversity, Equity, Inclusion, and Belonging) and has been allocating more resources to advancing their work in this area. Eldersource empowers people to live and age with independence and dignity in their homes and communities.
Official website here: www.myeldersource.org
What are the reviews and ratings of this charity?
Charity Navigator Rating: Needs Improvement
The Northeast Florida Area Agency on Aging Inc has received a Two-Star out of Four Star rating from Charity Navigator, indicating that there are areas requiring improvement. While the organization scores well in governance with 100% independent board members and a strong program expense ratio of 94.31%, it lacks essential policies, such as a whistleblower policy and document retention protocol. These deficiencies suggest a need for enhanced accountability and transparency in its operations.
User reviews reflect a mix of experiences. Many clients and professionals commend the agency for its helpfulness and dedication, highlighting its role as a valuable resource for seniors in the community. Reviewers have praised the agency's staff for their compassion and knowledge, suggesting that their services have made significant positive impacts, especially for vulnerable populations. However, some reviews indicate challenges in accessing direct assistance, although the agency is recognized for providing referrals to other helpful resources.
Overall, while the Northeast Florida Area Agency on Aging demonstrates strong community involvement and support for seniors, its governance issues and mixed feedback suggest a need for improvements in organizational practices to better serve its mission and enhance trust among stakeholders.
This AI summary has been generated from information found on Charity Navigator and Great Nonprofits.
Is Northeast Florida Area Agency On Aging Inc legitimate?
Northeast Florida Area Agency On Aging Inc is a legitimate nonprofit organization registered as a 501(c)(3) entity. Northeast Florida Area Agency On Aging Inc submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $151,018
Professional Fundraising Fees: $0
Other Salaries and Wages: $2,321,902
For more financial information, click here
Official website here: www.myeldersource.org
What is the mission statement of Northeast Florida Area Agency On Aging Inc?
Northeast Florida Area Agency On Aging Inc, known as ELDERSOURCE, empowers individuals to live and age with independence and dignity in their homes and communities. As the Area Agency On Aging, ELDERSOURCE is responsible for identifying needs of elders and caregivers and contracting services to address them, ensuring the taxpayer and donor dollars are well-spent. The organization serves as an information and resource connector for older adults aged 60 and over and adults with disabilities, answering over 51,000 calls in 2021. ELDERSOURCE also screens individuals for various state-funded programs and Medicaid Managed Care Long Term Care Program, completing over 8,000 assessments in 2021. In 2021, ELDERSOURCE's SHINE program saved seniors over $5.2 million on Medicare Part D and the Medicaid Savings Plan. Through grants, ELDERSOURCE advanced its mission and expanded its services, including the Tailored Caregiver Assessment and Referral Program (TCARE) and Caring Connections Telephone Reassurance Program. ELDERSOURCE is committed to advancing work in the area of Diversity, Equity, Inclusion, and Belonging (DEIB), expanding staff-focused DEIB initiatives and ensuring accessibility to its information and business practices.
Official website here: www.myeldersource.org
Who is the CEO of Northeast Florida Area Agency On Aging Inc?
Linda Levin is the Exec Director of Northeast Florida Area Agency On Aging Inc.
Official website here: www.myeldersource.org
What is the revenue of Northeast Florida Area Agency On Aging Inc?
Northeast Florida Area Agency On Aging Inc's revenue in 2021 was $25,650,557.
Official website here: www.myeldersource.org
Who are the executives of Northeast Florida Area Agency On Aging Inc and what are their salaries?
The average compensation at Northeast Florida Area Agency On Aging Inc during 2021 was $42,637. There are 58 employees and 74 volunteers at Northeast Florida Area Agency On Aging Inc.
Here are 24 key members and their salaries:
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Official website here: www.myeldersource.org
Where can I find the form 990 for Northeast Florida Area Agency On Aging Inc?
Northeast Florida Area Agency On Aging Inc's most recent form 990 was submitted in 2021 and can be accessed here.
Official website here: www.myeldersource.org
Learn more at the official website: www.myeldersource.org
Mission Statement of Northeast Florida Area Agency On Aging Inc
Northeast Florida Area Agency On Aging Inc, or ELDERSOURCE, is a steward, advocate, and connector of people, information, and resources for older adults and caregivers in their community. Their mission is to empower individuals to live and age independently and with dignity in their own homes.
ELDERSOURCE, in its 48th year as the Area Agency On Aging for Northeast Florida, is responsible for identifying the needs of elders and contracting with providers for services to address those needs. They oversee the taxpayer and donor dollars to ensure high-quality, standard-compliant services, and prioritize those most in need. As the aging and disability resource center, they provide information and referral to older adults age 60 and over and adults living with a disability, as well as their caregivers.
In 2021, ELDERSOURCE's customer service specialists answered 51,985 calls, screened individuals for various state-funded programs and the Medicaid Managed Care Long-Term Care Program, and completed over 8,000 assessments. Their SHINE Program volunteers made 3,425 contacts, saving seniors over $3 million on Medicare Part D and $2 million from the Medicare Savings Plan. ELDERSOURCE's Senior to Senior program continued to support older adults facing a financial crisis.
ELDERSOURCE received multiple grants in 2021 that advanced their mission and expanded their services. They were granted $296,000 from the Administration for Community Living for a two-year program, $383,000 from Florida Blue Foundation for the Tailored Caregiver Assessment and Referral Program, and various grants from local organizations to continue offering their u.Connected program and advance their Diversity, Equity, Inclusion, and Belonging initiatives.
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Impact
October, 2024
Northeast Florida Area Agency On Aging Inc, known as Eldersource, plays a pivotal role in enhancing the lives of older adults and caregivers in the region. With nearly five decades of experience, Eldersource serves as a key steward, advocate, and connector for individuals seeking information and resources related to aging and disability.
Eldersource identifies the needs of elders and caregivers, facilitating access to essential services through a network of providers. In 2021, they answered over 51,000 calls, providing vital support and information to those seeking assistance. Their rigorous screening process and assessments, exceeding 8,000 in just one year, ensure that individuals receive the appropriate resources, particularly for those qualifying for state-funded programs and Medicaid managed care.
Financially, Eldersource has significantly impacted the community's older population. Their SHINE program, which provides critical Medicare support, resulted in over $5 million in savings for seniors. Additionally, the organization addresses financial crises among older adults through programs like Senior to Senior, showcasing their commitment to supporting vulnerable populations.
Eldersource is also dedicated to continuous improvement through grants that enhance their services, including initiatives aimed at creating integrated health networks and tailored support for caregivers to prevent burnout. Their commitment to diversity, equity, inclusion, and belonging ensures that their resources are accessible to all members of the community.
Through programs like Caring Connections, which pairs volunteers with isolated seniors, and Age Your Way, focusing on the needs of LGBTQ older adults, Eldersource is actively fostering community connections and providing a strong support system for those aging in place. Ultimately, Eldersource empowers individuals to live independently and with dignity, making a profound difference in the lives of many in Northeast Florida.
This information is meant to be a general summary of Northeast Florida Area Agency On Aging Inc. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2021.
- Investment Income: $356
- Program Service Revenue: $25,650
- Gross Receipts: $25,650,557
Assets and Liabilities:
- Total Assets: $5,702,503
- Total Liabilities: $3,786,515
- Net Assets: $1,915,988
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Programs
Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.
MISCELLANEOUS REVENUE
Revenue
$25,650
Organization Details
Founding Year
1974
Phone
(904) 391-6600Principal Officer
Linda Levin
Main Address
10688 OLD ST AUGUSTINE ROAD, JACKSONVILLE, FL, 32257
Website
www.myeldersource.orgNTEE Category
Code: P81 - Human services
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