Citizens Telephone Cooperative

Learn about this cause: What are the reviews? Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 540169578 ✦ Floyd, VA ✦ Designated as a 501(c)(12)

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Overview

What is Citizens Telephone Cooperative?

The Citizens Telephone Cooperative is a nonprofit organization headquartered in Floyd, Virginia. They offer a comprehensive range of services to their cooperative members, including telephone, internet, cable television, transport, home security, medical alert, and web and email hosting. The cooperative also provides, sells, and leases communication equipment. Citizens Telephone Cooperative is dedicated to delivering high-quality communication services with excellent support and advanced technologies in their service territory. Their mission encompasses various aspects of telecommunications and entertainment, ensuring that their members have access to essential services and innovative technologies. With a team of 83 employees, the cooperative aims to maintain strong connections and improve the lives of those within their community.


Official website here: www.citizens.coop

What do the Facebook reviews say about Citizens Telephone Cooperative?

70% of the 30 reviewers on Facebook recommend Citizens Telephone Cooperative. Here is a summary of their reviews:

Many users appreciate the prompt and efficient service, particularly highlighting the responsiveness of the staff when issues arise. One reviewer expressed gratitude towards Chris Brevard for quickly resolving an internet problem caused by lightning, reflecting a positive experience with customer support. Overall, the nonprofit seems to deliver on its commitment to assist users effectively during challenging situations.

While there are some commendations regarding service quality, the relatively mixed recommendation rate suggests that there may be areas for improvement. Overall, people appear to have a generally favorable view, especially when they receive timely help.


This AI summary has been generated from reviews found on Facebook.

Is Citizens Telephone Cooperative legitimate?

Citizens Telephone Cooperative is a legitimate nonprofit organization registered as a 501(c)(12) entity. Citizens Telephone Cooperative submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $668,948
Professional Fundraising Fees: $0
Other Salaries and Wages: $0

For more financial information, click here


Official website here: www.citizens.coop

What is the mission statement of Citizens Telephone Cooperative?

The Citizens Telephone Cooperative is dedicated to delivering top-quality communications and entertainment services to its members. Its mission encompasses providing excellent support and leveraging advanced technologies in this field. The cooperative offers various services including telephone, internet, cable television, transport, home security, medical alert, and web and email hosting. Additionally, it engages in the provision, sale, and lease of communication equipment. Overall, Citizens Telephone Cooperative strives to enhance the lives of its members through reliable and innovative telecommunications solutions.


Official website here: www.citizens.coop

Who is the CEO of Citizens Telephone Cooperative?

J Gregory Sapp is the President of Citizens Telephone Cooperative. The CEO's salary of Citizens Telephone Cooperative is $266,700 and their total compensation is $317,710.


Official website here: www.citizens.coop

What is the revenue of Citizens Telephone Cooperative?

Citizens Telephone Cooperative's revenue in 2022 was $16,787,574.


Official website here: www.citizens.coop

Who are the executives of Citizens Telephone Cooperative and what are their salaries?

The average compensation at Citizens Telephone Cooperative during 2022 was $8,060. There are 83 employees at Citizens Telephone Cooperative.


Here are 11 key members and their salaries (Citizens Telephone Cooperative's CEO's salary is $266,700 and their total compensation is $317,710):


Wesley Goff (President)
  • Compensation: $14,456
  • Related: $0
  • Other: $0
Lynwood Allen (Vice-President)
  • Compensation: $6,865
  • Related: $275
  • Other: $0
Shelby Quesenberry (Secretary)
  • Compensation: $8,768
  • Related: $275
  • Other: $0
Daniel Grim (Director)
  • Compensation: $7,018
  • Related: $0
  • Other: $0
Kevin Hubbard (Director)
  • Compensation: $12,139
  • Related: $0
  • Other: $0
Rhonda Turpin (Director)
  • Compensation: $8,518
  • Related: $0
  • Other: $0
Jonathan Vest (Director)
  • Compensation: $10,574
  • Related: $275
  • Other: $0
Joe Italiano (Director)
  • Compensation: $12,009
  • Related: $0
  • Other: $0
J Gregory Sapp (Ceo/General Manager)
  • Compensation: $266,700
  • Related: $0
  • Other: $51,010
Donna Smith (Coo)
  • Compensation: $105,611
  • Related: $0
  • Other: $30,562
Chris J Bond (Cfo)
  • Compensation: $104,025
  • Related: $0
  • Other: $30,693


Official website here: www.citizens.coop

Where can I find the form 990 for Citizens Telephone Cooperative?

Citizens Telephone Cooperative's most recent form 990 was submitted in 2022 and can be accessed here.


Official website here: www.citizens.coop

Learn more at the official website: www.citizens.coop

Mission Statement of Citizens Telephone Cooperative

Citizens Telephone Cooperative, a leading communications provider, is dedicated to delivering top-notch service, exceptional support, and advanced technologies to its cooperative members. The organization's mission is multi-faceted, focusing on communications and entertainment services that cater to the needs of its members.

In simple terms, Citizens Telephone Cooperative offers a comprehensive suite of services including telephone, internet, cable television, transport, home security, medical alert, and web and email hosting. Furthermore, the cooperative engages in the provision, sale, and lease of communication equipment.

At the heart of this organization's mission is the commitment to quality. Citizens Telephone Cooperative places great importance on providing its members with reliable and efficient telecommunications solutions. By staying abreast of the latest advancements in technology, the cooperative ensures its members have access to cutting-edge services.

Moreover, Citizens Telephone Cooperative goes beyond just offering services. It is dedicated to providing excellent support, ensuring its members have a positive experience with the cooperative. By offering a range of services under one roof, the cooperative makes it convenient for its members to manage their communication needs effectively.

In summary, Citizens Telephone Cooperative is a forward-thinking communications provider that is committed to delivering quality service, excellent support, and advanced technologies to its cooperative members. It offers a wide range of services, from basic telecommunications to advanced security systems, making it a one-stop solution for its members' communication needs.

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Impact




October, 2024

Citizens Telephone Cooperative significantly impacts the community by delivering essential telecommunications services, including telephone, internet, cable television, and home security. By focusing on quality service and advanced technology, it enhances connectivity and entertainment options for its members in Floyd, Virginia. The cooperative also provides crucial support services like medical alert systems and web/email hosting, ensuring that residents have access to a wide range of communication solutions. Additionally, Citizens Telephone Cooperative fosters community development by offering and leasing communication equipment, further empowering members with the tools they need for personal and professional growth. Through its commitment to excellent service and mutual benefit, it plays a vital role in elevating the quality of life within its service area.




This information is meant to be a general summary of Citizens Telephone Cooperative. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$16,787,574 (2022)
Expenses
$15,708,255 (2022)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2022.

  • Investment Income: $47,287
  • Program Service Revenue: $13,133,418
  • Gross Receipts: $16,787,574

Assets and Liabilities:

  • Total Assets: $58,558,437
  • Total Liabilities: $28,356,395
  • Net Assets: $30,202,042

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

GROSS PROGRAM SERVICE REVENUE

Revenue

$13,133,418

Organization Details

Founding Year

1953

Principal Officer

J Gregory Sapp

Main Address

220 WEBBS MILL ROAD P O BOX 137, FLOYD, VA, 24091

NTEE Category

Code: Y22 - Mutual benefit

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