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Crisis Text Line Inc

Learn about this cause: What are the reviews? Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 465039599 ✦ New york, NY ✦ Designated as a 501(c)(3)

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Overview

What is Crisis Text Line Inc?

Crisis Text Line Inc is a New York-based nonprofit organization dedicated to providing free, round-the-clock mental health support through text messages. They empower a community of trained volunteers and paid supervisors who offer crisis intervention to individuals in need, anywhere in the United States. The organization recruits, trains, and develops volunteers to communicate effectively with those going through crises. In 2022, Crisis Text Line handled over 1.3 million conversations, with close to 40 million individual messages exchanged. Their mission lies at the intersection of empathy and innovation, promoting mental well-being for people nationwide. The team of 290 employees ensures the platform is secure, and volunteers receive real-time support and supervision during their counselling sessions.


Official website here: www.crisistextline.org

What are the reviews and ratings of this charity?

Charity Navigator Rating: 98%

Crisis Text Line Inc has received an impressive Four-Star out of Four Star rating from Charity Navigator, reflecting its strong accountability and financial practices. With a score of 98 in both overall rating and culture & community, the organization demonstrates a solid commitment to ethical governance and financial transparency. The majority of board members (88%) are independent, enhancing oversight and integrity within the organization.

The nonprofit showcases excellent financial metrics, as indicated by a high program expense ratio of 77.95% and a very low fundraising efficiency ratio of $0.11. This suggests that a significant portion of funding directly supports its crisis intervention services, which are vital for individuals in need. Additionally, the organization has a robust audit and oversight committee, ensuring that financial practices are closely monitored.

While the organization appears to have a strong financial footing, the working capital ratio of 0.46 years could indicate potential liquidity concerns. Nevertheless, Crisis Text Line Inc's proactive approach to leadership development and adaptability signals its readiness to respond effectively to challenges and evolving community needs. Overall, the organization stands out as a model of effective nonprofit management and service delivery.


This AI summary has been generated from information found on Charity Navigator.

Is Crisis Text Line Inc legitimate?

Crisis Text Line Inc is a legitimate nonprofit organization registered as a 501(c)(3) entity. Crisis Text Line Inc submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $970,636
Professional Fundraising Fees: $0
Other Salaries and Wages: $19,429,221

For more financial information, click here


Official website here: www.crisistextline.org

What is the mission statement of Crisis Text Line Inc?

Crisis Text Line Inc is dedicated to providing free, round-the-clock text-based mental health support and crisis intervention. Empathy and innovation drive their mission to promote mental well-being for individuals in their moments of need. The organization empowers a community of trained volunteers and supervisors to communicate effectively with those in crisis from a secure online platform. In 2022, over 1.3 million conversations were initiated and nearly 40 million messages were exchanged on Crisis Text Line, demonstrating the significant impact of their services. The team at Crisis Text Line continuously recruits, trains, develops, and retains volunteers to ensure their service is accessible to communities across the country. Supervisors provide real-time support and oversee the volunteer crisis counselors and all texts on the platform, ensuring the highest quality of care.


Official website here: www.crisistextline.org

Who is the CEO of Crisis Text Line Inc?

Danielle Adest is the Chief Executive Officer of Crisis Text Line Inc. The CEO's salary of Crisis Text Line Inc is $348,583 and their total compensation is $394,886.


Official website here: www.crisistextline.org

What is the revenue of Crisis Text Line Inc?

Crisis Text Line Inc's revenue in 2022 was $15,474,145.


Official website here: www.crisistextline.org

Who are the executives of Crisis Text Line Inc and what are their salaries?

The average compensation at Crisis Text Line Inc during 2022 was $70,344. There are 290 employees and 15000 volunteers at Crisis Text Line Inc.


Here are 16 key members and their salaries (Crisis Text Line Inc's CEO's salary is $348,583 and their total compensation is $394,886):


Dena Trujillo (Chief Executive Officer)
  • Compensation: $348,583
  • Related: $0
  • Other: $46,303
Harry Brandler (President)
  • Compensation: $0
  • Related: $0
  • Other: $0
Rob Stavis (Treasurer)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dr Alfiee Breland-Noble (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Lisa Fetterman (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dr Andres Monroy-Hernandez (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Brenda Toineeta Pipestem (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Kim Vu (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Danah Boyd (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Lawrence Brooks (Chief Financial Officer (To Sep 22))
  • Compensation: $284,906
  • Related: $0
  • Other: $33,732
Shawn Rodriguez (Secretary & General Counsel)
  • Compensation: $213,505
  • Related: $0
  • Other: $43,607
Shairi Turner-Davis (Chief Health Officer)
  • Compensation: $321,795
  • Related: $0
  • Other: $9,150
Mishka Pitter-Armand (Chief Marketing Officer)
  • Compensation: $281,868
  • Related: $0
  • Other: $32,799
Falk Gottlob (Chief Technology Officer)
  • Compensation: $263,924
  • Related: $0
  • Other: $18,758
Dana Trader (Chief People And Strategy Officer)
  • Compensation: $251,756
  • Related: $0
  • Other: $41,036
Cesar Bocanegra (Chief Operating Officer)
  • Compensation: $256,959
  • Related: $0
  • Other: $38,749


Official website here: www.crisistextline.org

Where can I find the form 990 for Crisis Text Line Inc?

Crisis Text Line Inc's most recent form 990 was submitted in 2022 and can be accessed here.


Official website here: www.crisistextline.org

Learn more at the official website: www.crisistextline.org

Mission Statement of Crisis Text Line Inc

Crisis Text Line, a pioneering organization, operates at the intersection of empathy and innovation. This groundbreaking nonprofit offers free, 24/7 high-quality text-based mental health support and crisis intervention in the United States. By empowering a passionate community of trained volunteers and supervisors, Crisis Text Line ensures people receive crucial assistance in their times of need.

When someone is grappling with a crisis, they can text Crisis Text Line from anywhere in the country and receive an instant response from a compassionate, understanding counselor. Each text message is handled with care on a secure online platform, ensuring privacy and confidentiality. In 2022 alone, over 1.3 million conversations took place between individuals in crisis and Crisis Text Line, with nearly 40 million messages exchanged.

Crisis Text Line is dedicated to recruiting, training, developing, and retaining volunteers who possess the ability to communicate effectively and appropriately with people during their most vulnerable moments. Supervisors provide real-time support and guidance, ensuring the volunteer counselors deliver consistent, high-quality care. Crisis Text Line serves as an invaluable resource for communities nationwide, providing mental health support and crisis intervention to those in need.

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Impact




October, 2024

Crisis Text Line Inc significantly impacts mental health support by providing free, 24/7 text-based crisis intervention to individuals in need. The organization empowers a community of trained volunteers and paid supervisors, ensuring that anyone in the United States can reach out for help at any time. In 2022 alone, Crisis Text Line facilitated over 1.3 million conversations, exchanging nearly 40 million messages, thereby creating a vital safety net for those experiencing emotional distress.

Through a secure online platform, live trained crisis counselors promptly respond to texts, ensuring that people receive immediate support during their most vulnerable moments. The organization emphasizes the importance of communication in crisis situations, actively working to recruit, train, and retain volunteers who can effectively connect with those seeking help. Supervisors further enhance this process by providing real-time oversight, contributing to the quality and reliability of assistance offered.

Operating at the intersection of empathy and innovation, Crisis Text Line fosters mental well-being across diverse communities, advocating for accessible mental health resources that can be utilized from anywhere. Their commitment not only addresses immediate crises but also promotes ongoing mental health awareness, ultimately helping to change the narrative around mental health in society.




This information is meant to be a general summary of Crisis Text Line Inc. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$15,474,145 (2022)
Expenses
$34,725,121 (2022)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2022.

  • Investment Income: $73,642
  • Program Service Revenue: $5,154,142
  • Gross Receipts: $15,492,145

Assets and Liabilities:

  • Total Assets: $23,223,313
  • Total Liabilities: $4,352,402
  • Net Assets: $18,870,911

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

PROGRAM SERVICE

Revenue

$5,154,142

Organization Details

Founding Year

2012

Principal Officer

Danielle Adest

Main Address

225 W 34TH ST FL 9-PMB9135, NEW YORK, NY, 10122

NTEE Category

Code: F40 - Mental health

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