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Patient Experience Institute

Learn about this cause: Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 464458914 ✦ Nashville, TN ✦ Designated as a 501(c)(3)

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Overview

What is Patient Experience Institute?

The Patient Experience Institute, located in Nashville, Tennessee, is a nonprofit organization dedicated to enhancing health by improving patient experiences. They offer certification exams for candidates in patient experience, resulting in over 300 successful passers with the CPXP title. Additionally, they introduced the Certified Administrator of Volunteer Services exam, with 23 individuals achieving the CAVS status. The institute provides continuing education credits for both training programs and conferences, contributing to the growth of nearly 1400 individuals with CPXP designations. Their mission is to promote health through improving patient experiences across the continuum of care, shaping interactions based on an organization's culture. They achieve this by offering professional certifications, accrediting continuing education focused on patient experience, and supporting research opportunities for improving patient experiences.


Official website here: www.pxinstitute.org

Is Patient Experience Institute legitimate?

Patient Experience Institute is a legitimate nonprofit organization registered as a 501(c)(3) entity. Patient Experience Institute submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $36,000
Professional Fundraising Fees: $0
Other Salaries and Wages: $0

For more financial information, click here


Official website here: www.pxinstitute.org

What is the mission statement of Patient Experience Institute?

The Patient Experience Institute, abbreviated as PXI, is committed to enhancing health by improving the patient experience. This encompasses all interactions a patient has with an organization, influenced by the organization's culture, throughout their healthcare journey. PXI upholds its mission by offering a professional certification in patient experience, accrediting continuing education focused on improving patient experience, and supporting research opportunities to explore effective means to enhance patient experience improvement.


Official website here: www.pxinstitute.org

What is the revenue of Patient Experience Institute?

Patient Experience Institute's revenue in 2024 was $314,847.


Official website here: www.pxinstitute.org

Who are the executives of Patient Experience Institute and what are their salaries?

Here are 4 key members and their salaries:


Jason Wolf (President)
  • Compensation: $36,000
  • Related: $0
  • Other: $0
Lori Gunther (Secretary)
  • Compensation: $0
  • Related: $0
  • Other: $0
Diane Rogers (Treasurer)
  • Compensation: $0
  • Related: $0
  • Other: $0
Emilie Bartolucci (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0


Official website here: www.pxinstitute.org

Where can I find the form 990 for Patient Experience Institute?

Patient Experience Institute's most recent form 990 was submitted in 2024 and can be accessed here.


Official website here: www.pxinstitute.org

Learn more at the official website: www.pxinstitute.org

Mission Statement of Patient Experience Institute

The Patient Experience Institute, or PXI, is dedicated to promoting health by enhancing the patient experience. This nonprofit organization recognizes that the patient experience encompasses all interactions a patient has with a healthcare organization, shaped by the organization's culture, and influences their perceptions throughout their healthcare journey. To achieve its mission, PXI offers a professional certification in patient experience, accredits continuing education focused on improving patient experience, and supports research opportunities to explore effective methods for enhancing patient experience. By doing so, PXI aims to contribute significantly to the overall health and well-being of patients.

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Impact




October, 2024

The Patient Experience Institute significantly enhances healthcare quality by focusing on the improvement of patient experiences throughout the continuum of care. It achieves this impact through a robust framework of certification and education, fostering professional development among healthcare providers. In 2023 alone, the Institute facilitated the certified patient experience exam for 390 candidates, with 309 successfully achieving the designation of Certified Patient Experience Professional (CPXP). This certification not only validates their expertise but also empowers them to implement practices that enhance interactions between patients and healthcare organizations.

Furthermore, the Institute introduced the Certified Administrator of Volunteer Services exam, which saw 36 candidates participate, 23 of whom achieved certification as Certified Administrator of Volunteer Services (CAVS). This initiative reflects the Institute's commitment to cultivating specialized knowledge within the realm of volunteer services, further enriching patient support systems.

The impact extends to ongoing professional education, as the Institute consistently provides continuing education credits through training programs and conferences focused on patient experience. Since its inception, nearly 1,400 professionals have earned the CPXP designation, creating a network of qualified individuals dedicated to elevating patient care standards.

Overall, the Patient Experience Institute plays a critical role in shaping the healthcare landscape by promoting a culture centered on high-quality patient interactions, thereby fostering healthier outcomes and enhancing the overall patient experience.




This information is meant to be a general summary of Patient Experience Institute. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$314,847 (2024)
Expenses
$260,145 (2024)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2024.

  • Program Service Revenue: $314,847
  • Gross Receipts: $314,847

Assets and Liabilities:

  • Total Assets: $246,365
  • Total Liabilities: $0
  • Net Assets: $246,365

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

CPXP EXAMINATION

Revenue

$312,507

PXE CREDITS

Revenue

$2,340

Organization Details

Founding Year

2013

Principal Officer

Jason Wolf

NTEE Category

Code: E19 - Health

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