Overview
What is First Call For Help Of Itasca County?
First Call For Help of Itasca County is a private, non-profit community organization located in Grand Rapids, Minnesota. Their primary mission is to offer round-the-clock, free, confidential, and non-judgmental crisis intervention, active listening, and information and referral services to the residents and agencies of North Central Minnesota. In 2022, they handled a significant number of calls, totaling 2,883, with a focus on providing resources and crisis support to those in need. Their services include coordinated entry for homeless individuals, MNsure/Assist applications, and maintaining a comprehensive resource database of 2,940 agencies. Moreover, they provide services across various counties for Information and Referral (I&R), Crisis Response Dispatch, After Hours Social Services, Homeless Coordination, and in Primary and Secondary Response for the National Suicide Prevention Lifeline (9-8-8). As of now, they are preparing to offer text and chat response services under the 988 system, with services expected to commence soon.
Official website here: www.firstcall211.net
What are the reviews and ratings of this charity?
Charity Navigator Rating: 73%, earning a Two-Star out of Four Star rating.
First Call For Help Of Itasca County has received a mixed review with a Two-Star rating from Charity Navigator, indicating room for improvement in various areas. The organization demonstrates strengths in board independence and financial oversight, with 100% independent board members and a solid score in audit and oversight practices. Additionally, an impressive program expense ratio of 89.78% suggests that a significant majority of its funds are directed toward its programs.
However, the organization faces notable challenges related to governance and transparency. There are currently missing policies for conflict of interest and whistleblower protections, which may raise concerns about accountability. Moreover, the absence of key financial documents on its website, such as the tax form, may limit public access to important information regarding its financial health and operational practices.
Overall, while First Call For Help Of Itasca County has strengths in program funding and board independence, it is crucial for the organization to address its governance shortcomings to enhance trust and transparency among its stakeholders.
This AI summary has been generated from information found on Charity Navigator.
Is First Call For Help Of Itasca County legitimate?
First Call For Help Of Itasca County is a legitimate nonprofit organization registered as a 501(c)(3) entity. First Call For Help Of Itasca County submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $158,352
Professional Fundraising Fees: $0
Other Salaries and Wages: $1,662,343
For more financial information, click here
Official website here: www.firstcall211.net
What is the mission statement of First Call For Help Of Itasca County?
First Call For Help of Itasca County is a non-profit community organization dedicated to providing free, confidential, and non-judgmental crisis intervention, active listening, and information and referral services 24/7 to residents and agencies in need. Their mission is to serve individuals in North Central Minnesota, answering crisis calls, fielding resources, and maintaining a comprehensive database of agencies offering assistance. In 2022, they handled over 2800 calls, providing resources to thousands of people in need, and initiated the build for 988 text and chat response services. Their services cover various areas, including primary and secondary response for mental health emergencies, homelessness coordination, and support for farmers in distress.
Official website here: www.firstcall211.net
Who is the CEO of First Call For Help Of Itasca County?
Unavailable
Official website here: www.firstcall211.net
What is the revenue of First Call For Help Of Itasca County?
First Call For Help Of Itasca County's revenue in 2022 was $3,549,001.
Official website here: www.firstcall211.net
Who are the executives of First Call For Help Of Itasca County and what are their salaries?
The average compensation at First Call For Help Of Itasca County during 2022 was $22,478. There are 81 employees at First Call For Help Of Itasca County.
Here are 7 key members and their salaries:
- Compensation: $145,649
- Related: $0
- Other: $12,703
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- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
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- Other: $0
- Compensation: $0
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- Other: $0
- Compensation: $0
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- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
Official website here: www.firstcall211.net
Where can I find the form 990 for First Call For Help Of Itasca County?
First Call For Help Of Itasca County's most recent form 990 was submitted in 2022 and can be accessed here.
Official website here: www.firstcall211.net
Learn more at the official website: www.firstcall211.net
Mission Statement of First Call For Help Of Itasca County
First Call for Help of Itasca County is a private, non-profit community organization that serves the residents of North Central Minnesota. Their mission is to provide free, confidential, and non-judgmental crisis intervention, active listening, and information and referral services 24 hours a day, 365 days a year.
The organization's call center is a critical component of its operations. In the year 2022, they received 2,883 calls into their call center from residents of the 7 county 2-1-1 hub area they serve. These calls resulted in providing 3,247 resources to those in need and fielding 27,927 crisis calls. They answered 10,241 calls for 9-8-8 and 100 calls for MNDOA. They conducted 503 coordinated entry services for homeless individuals, 39 MN Sure/Assist applications, and maintained a resource database of 2,940 agencies containing information regarding assistance available, qualifications to receive services, and contact information to access these services.
In addition to their call center services, First Call for Help of Itasca County also offers services in various counties for I&R, crisis response dispatch, after-hours social services, homeless coordination, primary response, and secondary response for NSPL (9-8-8), and services for farmers in distress. They have also begun the build for the provision of 988 text and chat response, although no services have been rendered at this point.
In summary, First Call for Help of Itasca County is a vital resource for the residents of North Central Minnesota, offering round-the-clock crisis intervention, active listening, and information and referral services. They aim to provide assistance to those in need, ensuring they have access to the resources they require in times of crisis.
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Impact
June, 2024
First Call For Help Of Itasca County's impact in 2022 was substantial. The organization received 2883 calls into their call center, providing 3,247 resources to residents in need and fielding 27,927 crisis calls. They also answered calls for 9-8-8 and MNDOA, conducted coordinated entry services for homeless individuals, processed MNSURE/ASSIST applications, and maintained a resource database of 2940 agencies. Their services extended to multiple counties, including providing crisis response dispatch, after-hours social services, homeless coordination, and primary and secondary response for the National Suicide Prevention Lifeline. The organization also began preparations for 988 text and chat response services.
This information is meant to be a general summary of First Call For Help Of Itasca County. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2022.
- Investment Income: -$24
- Program Service Revenue: $2,759,909
- Gross Receipts: $3,549,001
Assets and Liabilities:
- Total Assets: $931,242
- Total Liabilities: $656,896
- Net Assets: $274,346
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Programs
Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.
ADMIN FEES
Revenue
$134,002
OCCUPANCY
Revenue
$996,990
SERVICES
Revenue
$1,561,574
THIRD PARTY BILLING
TRANSPORTATION
Revenue
$67,343
Organization Details
Founding Year
1987
Phone
(800) 442-8565Main Address
1007 NW 4TH STREET B, GRAND RAPIDS, MN, 55744
Website
www.firstcall211.netNTEE Category
Code: F40Z - Mental health
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