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National Runaway Switchboard

Learn about this cause: What are the reviews? Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 362726331 ✦ Chicago, IL ✦ Designated as a 501(c)(3)

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Overview

What is National Runaway Switchboard?

For half a century, the National Runaway Switchboard (NRS) has been dedicated to safeguarding America's runaway, homeless, and at-risk youth aged 12 to 21. Their mission is to ensure these vulnerable individuals remain safe and avoid homelessness. The organization achieves this through their 24/7 crisis services, including a hotline (1-800-RUNAWAY), digital platforms like 1800RUNAWAY.org (offering live chat, text, email, and forum services), and a plethora of unique programs and collaborations. Their extensive database houses over 6,500 local resources for youth in distress across the nation. Based in Chicago, Illinois, the National Runaway Switchboard employs 56 individuals, committed to their goal of eventually eradicating youth homelessness.


Official website here: www.1800runaway.org

What are the reviews and ratings of this charity?

Charity Navigator rates the National Runaway Switchboard with an 81%, granting it a Three-Star out of Four Star rating. This score is primarily based on the organization’s accountability and finance practices, reflecting strong governance structures, including a fully independent board and robust financial oversight. The organization excels in maintaining high program expense ratios, indicating a significant focus on delivering services directly related to its mission.

User reviews present a mixed perspective on the organization. Positive feedback highlights the impactful mission and the dedicated team, with some professionals in the field praising its services for vulnerable youth. Critics, however, have raised concerns about the organization’s responsiveness and collaboration with other agencies, citing frustrating experiences with their hotline.

Overall, while the National Runaway Switchboard demonstrates strong financial accountability and has received commendations for its support of runaways, it faces challenges in user experience and inter-organizational cooperation that could affect its effectiveness in serving the community.


This AI summary has been generated from information found on Charity Navigator and Great Nonprofits.

Is National Runaway Switchboard legitimate?

National Runaway Switchboard is a legitimate nonprofit organization registered as a 501(c)(3) entity. National Runaway Switchboard submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $0
Professional Fundraising Fees: $0
Other Salaries and Wages: $1,274,021

For more financial information, click here


Official website here: www.1800runaway.org

What is the mission statement of National Runaway Switchboard?

The National Runaway Switchboard, commonly known as the National Runaway Safeline, is dedicated to ensuring the safety and well-being of runaway, homeless, and at-risk youth in America, primarily between the ages of 12 and 21. Their mission is to help these vulnerable young individuals stay away from the streets and strive towards ending youth homelessness altogether. They achieve this goal through a 24/7 crisis hotline (1-800-RUNAWAY) and digital services at 1800RUNAWAY.org, which include live chat, text, email, and forum services. Additionally, they offer a variety of unique programs and partnerships and maintain an extensive database of local resources for youth in need across the country.


Official website here: www.1800runaway.org

Who is the CEO of National Runaway Switchboard?

Susan Frankel is the Chief Executive Officer of National Runaway Switchboard. The CEO's salary of National Runaway Switchboard is $140,683 and their total compensation is $145,169.


Official website here: www.1800runaway.org

What is the revenue of National Runaway Switchboard?

National Runaway Switchboard's revenue in 2022 was $1,993,217.


Official website here: www.1800runaway.org

Who are the executives of National Runaway Switchboard and what are their salaries?

The average compensation at National Runaway Switchboard during 2022 was $22,750. There are 56 employees and 97 volunteers at National Runaway Switchboard.


Here are 13 key members and their salaries (National Runaway Switchboard's CEO's salary is $140,683 and their total compensation is $145,169):


Susan Frankel (Chief Executive Officer)
  • Compensation: $140,683
  • Related: $0
  • Other: $4,486
Jodi Cohen (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Melanie Hill (Secretary)
  • Compensation: $0
  • Related: $0
  • Other: $0
Randall Royer (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dondald Sands (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Joyce Sapir (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Randy Randall (Vice Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Bill Hineline (Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Laurie Kimmel (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Brooke Tovar (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Adam Manlove (Treasurer)
  • Compensation: $0
  • Related: $0
  • Other: $0
Sherry Benjamin (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Noah Hornstrom (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0


Official website here: www.1800runaway.org

Where can I find the form 990 for National Runaway Switchboard?

National Runaway Switchboard's most recent form 990 was submitted in 2022 and can be accessed here.


Official website here: www.1800runaway.org

Learn more at the official website: www.1800runaway.org

Mission Statement of National Runaway Switchboard

The National Runaway Switchboard, commonly known as the National Runaway Safeline, is an organization dedicated to safeguarding America's runaway, homeless, and at-risk youth, primarily between the ages of 12 and 21. Its mission is to ensure these young individuals stay safe and away from the streets, with the ultimate goal of eradicating youth homelessness altogether. The organization achieves this mission through various means, including its 24/7 crisis services, which include a hotline (1-800-RUNAWAY) and digital services such as live chat, text, email, and forum services, available on 1800RUNAWAY.org. Additionally, the National Runaway Switchboard maintains an extensive database of over 6,500 local resources for youth in need across the country, and it fosters numerous unique programs and partnerships to support these young individuals in their time of need.

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Impact




October, 2024

The National Runaway Switchboard, operating as the National Runaway Safeline, significantly impacts the lives of America's runaway, homeless, and at-risk youth. Its mission is to ensure these vulnerable individuals stay safe and off the streets. For over fifty years, it has provided critical support through 24/7 crisis services, including a hotline (1-800-RUNAWAY) and various digital platforms that offer live chat, text, and email assistance.

With an extensive database of over 6,500 local resources, the organization connects youth in need with essential services tailored to their situations. Through its unique programs and partnerships, the National Runaway Safeline plays a crucial role in not only addressing immediate crises but also working toward the long-term goal of ending youth homelessness. Its outreach and support help empower young individuals, providing them with options and resources to create safer futures.




This information is meant to be a general summary of National Runaway Switchboard. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$1,993,217 (2022)
Expenses
$2,193,471 (2022)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2022.

  • Investment Income: $3,586
  • Program Service Revenue: $47,123
  • Gross Receipts: $2,072,872

Assets and Liabilities:

  • Total Assets: $324,808
  • Total Liabilities: $276,021
  • Net Assets: $48,787

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

YOUTH NETWORK COUNCIL CCBYS

Revenue

$47,123

Organization Details

Founding Year

1971

Principal Officer

Susan Frankel

Main Address

3141 B N Lincoln Ave, Chicago, IL, 60657

NTEE Category

Code: P300 - Human services

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