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Customer Experience Professionals Association Inc

Learn about this cause: Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 274826627 ✦ Plymouth, MN ✦ Designated as a 501(c)(6)

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Overview

What is Customer Experience Professionals Association Inc?

The Customer Experience Professionals Association Inc., situated in Plymouth, Minnesota, is a renowned nonprofit organization. Its primary purpose is to foster the growth and development of professionals in the customer experience field. To achieve this, CXPA provides extensive research and education, establishes industry standards, offers networking opportunities, promotes the discipline, and works towards enhancing understanding of customer experience management practices on a global scale. The association operates with a mission to advance customer experience management, ensuring a more satisfying and engaging interaction between businesses and their clients.


Official website here: www.cxpa.org

Is Customer Experience Professionals Association Inc legitimate?

Customer Experience Professionals Association Inc is a legitimate nonprofit organization registered as a 501(c)(6) entity. Customer Experience Professionals Association Inc submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $0
Professional Fundraising Fees: $0
Other Salaries and Wages: $0

For more financial information, click here


Official website here: www.cxpa.org

What is the mission statement of Customer Experience Professionals Association Inc?

The Customer Experience Professionals Association Inc., as a global non-profit organization, is committed to fostering the progression of customer experience management practices. Their mission is multifaceted, encompassing the promotion of professional development among its members, the advancement of the field through research and education, the establishment of industry standards, the provision of networking opportunities, and the advocacy for the discipline of customer experience, ultimately aiming to enhance understanding and recognition of its significance.


Official website here: www.cxpa.org

Who is the CEO of Customer Experience Professionals Association Inc?

Amy Shioji is the Treasurer of Customer Experience Professionals Association Inc.


Official website here: www.cxpa.org

What is the revenue of Customer Experience Professionals Association Inc?

Customer Experience Professionals Association Inc's revenue in 2022 was $1,259,707.


Official website here: www.cxpa.org

Who are the executives of Customer Experience Professionals Association Inc and what are their salaries?

There 289 volunteers at Customer Experience Professionals Association Inc.


Here are 16 key members and their salaries:


Nancy Porte (Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Tabitha Dunn (Vice Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Amy Shioji (Treasurer)
  • Compensation: $0
  • Related: $0
  • Other: $0
Barbie Fink (Imed Past Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Gokhan Kara (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Carolyn Klinger (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Michelle Morris (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Sebastien Munar (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Stacey Nevel (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Mark Ratekin (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Anita Siassios (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Wayne Simmons (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Mark Slatin (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Roxie Strohmenger (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jayalakshmi Sudarshan (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Kathy Van De Laar (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0


Official website here: www.cxpa.org

Where can I find the form 990 for Customer Experience Professionals Association Inc?

Customer Experience Professionals Association Inc's most recent form 990 was submitted in 2022 and can be accessed here.


Official website here: www.cxpa.org

Learn more at the official website: www.cxpa.org

Mission Statement of Customer Experience Professionals Association Inc

The Customer Experience Professionals Association Inc, a globally recognized non-profit organization, is committed to driving the progression of customer experience management practices. Their mission is centered around fostering the growth of its members and the broader field by offering research, education, and networking opportunities. The association also develops industry standards, promotes the discipline of customer experience, and strives to increase understanding and recognition of its importance. By doing so, the Customer Experience Professionals Association Inc plays a significant role in advancing the profession and supporting its members in their quest for excellence in customer experience management.

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Impact




October, 2024

The Customer Experience Professionals Association Inc. (CXPA) significantly impacts the field of customer experience management by enhancing professional development and fostering industry standards. Through comprehensive research and education initiatives, CXPA equips its members with the latest knowledge and best practices in customer experience.

Additionally, CXPA creates valuable networking opportunities, enabling professionals to connect, share insights, and collaborate on innovative strategies. By promoting a deeper understanding of customer experience and advocating for the profession, CXPA plays a crucial role in driving improvements in customer interactions across various sectors.

Overall, CXPA contributes to elevating the standards of customer experience management, ultimately benefiting businesses and their customers alike.




This information is meant to be a general summary of Customer Experience Professionals Association Inc. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$1,259,707 (2022)
Expenses
$1,214,862 (2022)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2022.

  • Investment Income: $16,696
  • Program Service Revenue: $1,243,011
  • Gross Receipts: $1,259,707

Assets and Liabilities:

  • Total Assets: $1,717,064
  • Total Liabilities: $424,536
  • Net Assets: $1,292,528

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

Certification Program

Revenue

$329,561

Membership Dues & Assessments

Revenue

$515,562

Registration fees

Revenue

$33,309

RTP Program Revenue

Revenue

$37,674

Sponsorship Income

Revenue

$304,400

Organization Details

Founding Year

2011

Principal Officer

Amy Shioji

Main Address

10700 W HIGHWAY 55 275, PLYMOUTH, MN, 55441

NTEE Category

Code: S41 - Community improvement

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