Society Of Consumer Affairs Professionals In Business

Socap International

Learn about this cause: Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 237270642 ✦ Chandler, AZ ✦ Designated as a 501(c)(6)

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Overview

What is Society Of Consumer Affairs Professionals In Business?

The Society of Consumer Affairs Professionals in Business, abbreviated as SOCAP, is a nonprofit organization based in Goodyear, Arizona. Their primary mission is to uphold ethical business practices in consumer interactions. They achieve this by fostering a community, curating content, and delivering industry insights. The organization encourages the advancement of customer care and engagement professionals across various industries. To accomplish this, SOCAP hosts bi-annual symposiums and annual conferences, such as the SOCAP Symposium and Annual Conference. These events offer opportunities for learning, engagement, and networking around essential trends and information in the customer care sector. The symposiums feature sessions and learning opportunities tailored to specific industry segments, including consumer packaged goods, retail, healthcare, hospitality, travel and tourism, and financial services. By doing so, SOCAP contributes to the success of its members and sets a standard for service excellence in the customer care profession.


Official website here: www.socap.org

Is Society Of Consumer Affairs Professionals In Business legitimate?

Society Of Consumer Affairs Professionals In Business is a legitimate nonprofit organization registered as a 501(c)(6) entity. Society Of Consumer Affairs Professionals In Business submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $110,356
Professional Fundraising Fees: $0
Other Salaries and Wages: $0

For more financial information, click here


Official website here: www.socap.org

What is the mission statement of Society Of Consumer Affairs Professionals In Business?

The Society of Consumer Affairs Professionals in Business is committed to promoting integrity in business dealings with consumers. They achieve this by fostering a community, curating content, and delivering industry insights. The organization's primary goal is to develop exceptional customer care and engagement professionals through education and networking, setting a standard for service excellence and elevating the value of the profession. They host bi-annual symposiums and conferences, providing members with opportunities to learn, engage, and network around key trends and information in various industries, such as healthcare, hospitality, and financial services. These events bring together experts from multiple industries, allowing them to share data, information, and best practices that help members better serve consumers and contribute to business success.


Official website here: www.socap.org

Who is the CEO of Society Of Consumer Affairs Professionals In Business?

Marie Shubin is the CEO of Society Of Consumer Affairs Professionals In Business The CEO's salary of Society Of Consumer Affairs Professionals In Business is $78,000 and their total compensation is $78,000.


Official website here: www.socap.org

What is the revenue of Society Of Consumer Affairs Professionals In Business?

Society Of Consumer Affairs Professionals In Business's revenue in 2023 was $1,404,937.


Official website here: www.socap.org

Who are the executives of Society Of Consumer Affairs Professionals In Business and what are their salaries?

There 80 volunteers at Society Of Consumer Affairs Professionals In Business.

Here are 15 key members and their salaries (Society Of Consumer Affairs Professionals In Business's CEO's salary is $78,000 and their total compensation is $78,000):


Chris Drury (Board Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Rakeb Araya (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Terri Dement (Secretary)
  • Compensation: $0
  • Related: $0
  • Other: $0
Vicky Cherne (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Nicole Nutile (Chair Elect)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jill Delong (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Nathan Bobay (Board Treasurer)
  • Compensation: $0
  • Related: $0
  • Other: $0
Ellen Passero (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Joe Mazur (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Steve Copeland (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Joe Gramata (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Cass Ferris (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Roslyn Harrell (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Suzanne Durkin-Bighorn (Executive Director Since Oct 2023)
  • Compensation: $32,356
  • Related: $0
  • Other: $0
Marie Shubin (President/Ceo Until Oct. 2023)
  • Compensation: $78,000
  • Related: $0
  • Other: $0


Official website here: www.socap.org

Where can I find the form 990 for Society Of Consumer Affairs Professionals In Business?

Society Of Consumer Affairs Professionals In Business's most recent form 990 was submitted in 2023 and can be accessed here.


Official website here: www.socap.org

Learn more at the official website: www.socap.org

Mission Statement of Society Of Consumer Affairs Professionals In Business

The Society of Consumer Affairs Professionals in Business is committed to upholding ethical business practices in consumer interactions. By building a community, curating relevant content, and delivering industry insights, the organization aims to empower its members, who come from various industries and levels, to enhance customer care and engagement. The Society's mission is centered on the development of exceptional customer care and engagement professionals. This is achieved through education and networking, thereby setting a high standard for service excellence and elevating the significance of the profession. The Society's activities are geared towards fostering a culture of service excellence, enabling members to better serve consumers and contribute to business success.

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Impact




October, 2024

The Society of Consumer Affairs Professionals in Business significantly enhances the landscape of customer care and engagement across various industries. By fostering integrity in business-consumer interactions, it creates a community that supports professionals at all levels.

The organization curates valuable content and delivers insights that empower members to advance their practices in customer care. Through events like the SOCAP Symposium and Annual Conference, members gain access to a wealth of knowledge regarding key trends and best practices in crucial sectors, including consumer packaged goods, healthcare, hospitality, and financial services.

These gatherings not only facilitate networking among industry experts but also provide targeted learning opportunities that equip customer care professionals with the tools necessary to better serve consumers. The bi-annual format of these events ensures that members stay updated on the latest developments, helping them elevate both service excellence and the overall value of the profession.

Ultimately, SOCAP plays a crucial role in shaping a culture of accountability and quality in customer service, driving business success while enhancing the consumer experience.




This information is meant to be a general summary of Society Of Consumer Affairs Professionals In Business. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$1,404,937 (2023)
Expenses
$1,140,169 (2023)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2023.

  • Program Service Revenue: $1,403,101
  • Gross Receipts: $1,404,937

Assets and Liabilities:

  • Total Assets: $15,405
  • Total Liabilities: $155,799
  • Net Assets: -$140,394

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

ANNUAL CONFERENCE

Revenue

$977,751

MEMBERSHIP DUES

Revenue

$425,350

Organization Details

Founding Year

1973

Principal Officer

Chris Drury

NTEE Category

Code: S40 - Community improvement

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