Overview
What is Multi-Service Center?
The Multi-Service Center is a nonprofit organization located in Federal Way, Washington, with the address 1200 S 336th St. Their primary mission is to alleviate poverty by providing essential support and resources to individuals and families. One of their key programs is the Energy Assistance Program, which helps recipients maintain their utilities through funding from LIHEAP (Low-Income Energy Assistance Program) and PSE (Puget Sound Energy). Additional services offered include energy conservation education and training. The organization's commitment to creating pathways to help, hope, and dignity for those in need is reflected in its mission statement. The Multi-Service Center employs a team of 123 individuals dedicated to making a difference in their community.
Official website here: www.mschelps.org
What are the reviews and ratings of this charity?
Charity Navigator Rating: Needs Improvement, Two-Star out of Four Stars
The Multi-Service Center has received a two-star rating from Charity Navigator, indicating that while there are notable strengths, there are areas that require improvement. The organization scored 73% overall, with a particularly strong score of 95% in the Culture & Community category, suggesting a positive internal environment and engagement with stakeholders. Additionally, the Program Expense Ratio of 91.56% reflects a commitment to using funds directly for programs, which is a significant strength.
However, the Accountability & Finance score of 68 indicates potential concerns in financial oversight or management practices. While the organization boasts a fully independent board with robust governance policies, including a strong conflict of interest and whistleblower policies, the liabilities to assets ratio of 67.31% raises questions about financial health. The organization has demonstrated effective feedback collection and usage, scoring 100% in these areas, which shows a dedication to incorporating stakeholder input into operations.
Despite the positives, the overall rating suggests that improvements in financial accountability and management practices are necessary for the Multi-Service Center to enhance its effectiveness and sustainability as a nonprofit organization. Stakeholders should be aware of these factors when considering their support.
This AI summary has been generated from information found on Charity Navigator.
What do the Facebook reviews say about Multi-Service Center?
96% of 17 reviewers on Facebook recommend the Multi-Service Center. Here is a summary of their reviews:
Many users express deep appreciation for the support provided by the organization, highlighting its role in offering essential assistance during challenging times. Reviewers specifically thank the center for being available when they needed help the most, indicating a strong sense of reliability and compassion.
Overall, people seem to feel grateful for the services offered by the Multi-Service Center, reinforcing its reputation as a valuable resource for those in need. The sentiment leans heavily towards satisfaction, emphasizing the positive impact the nonprofit has on its community.
This AI summary has been generated from reviews found on Facebook.
Is Multi-Service Center legitimate?
Multi-Service Center is a legitimate nonprofit organization registered as a 501(c)(3) entity. Multi-Service Center submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $272,233
Professional Fundraising Fees: $0
Other Salaries and Wages: $4,695,113
For more financial information, click here
Official website here: www.mschelps.org
What is the mission statement of Multi-Service Center?
The Multi-Service Center is dedicated to building a future free from poverty by establishing pathways that offer assistance, hope, and dignity for the community. Through its mission, the organization aims to help individuals and families in need keep their essential utilities on by providing funding through programs like LIHEAP (Low-Income Energy Assistance Program) and PSE. Furthermore, the Center offers energy conservation education and training to promote efficient use of resources and reduce energy bills.
Official website here: www.mschelps.org
Who is the CEO of Multi-Service Center?
Robin Corak is the President of Multi-Service Center.
Official website here: www.mschelps.org
What is the revenue of Multi-Service Center?
Multi-Service Center's revenue in 2022 was $24,740,470.
Official website here: www.mschelps.org
Who are the executives of Multi-Service Center and what are their salaries?
The average compensation at Multi-Service Center during 2022 was $40,385. There are 123 employees and 253 volunteers at Multi-Service Center.
Here are 24 key members and their salaries:
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- Other: $24,290
Official website here: www.mschelps.org
Where can I find the form 990 for Multi-Service Center?
Multi-Service Center's most recent form 990 was submitted in 2022 and can be accessed here.
Official website here: www.mschelps.org
Learn more at the official website: www.mschelps.org
Mission Statement of Multi-Service Center
The Multi-Service Center, a prominent nonprofit organization, is dedicated to building a future without poverty by creating pathways to help, hope, and dignity for those in need. Its mission is threefold: to help, to provide hope, and to restore dignity to individuals and families.
Through the Multi-Service Center's Energy Assistance Program, it offers assistance to individuals and families in keeping their lights and heat on. The program is funded through the Low-Income Energy Assistance Program (LIHEAP) and PSE (a specific utility company). In addition to financial support, the organization provides energy conservation education and training. This empowering initiative not only alleviates the immediate burden of paying energy bills but also equips recipients with the knowledge and skills to reduce their energy consumption and save money in the long run.
The Multi-Service Center's commitment to uplifting its community does not stop at energy assistance. By providing a safety net for those in need, it enables its clients to focus on their personal growth, education, and employment opportunities. This holistic approach to poverty alleviation not only addresses the immediate needs of individuals and families but also equips them with the tools they need to build a better future for themselves and their loved ones.
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Impact
October, 2024
Multi-Service Center plays a critical role in alleviating poverty and enhancing the quality of life for individuals and families in the Federal Way community. By focusing on creating pathways to help, hope, and dignity, MSC provides essential services that directly impact the well-being of its neighbors.
One of the key areas in which MSC operates is the Energy Assistance Program. This program is vital for individuals and families struggling to maintain their utilities, as it helps them keep their lights and heat on through resources like the Low-Income Home Energy Assistance Program (LIHEAP) and PSE funding. By ensuring access to essential energy services, MSC helps prevent disconnections and the associated hardships, enabling families to focus on other pressing needs.
Additionally, the organization emphasizes energy conservation education and training, empowering community members with the knowledge and tools to reduce their energy consumption and costs. This not only helps families save money but also promotes sustainable practices that benefit the environment.
Overall, the impact of Multi-Service Center resonates deeply within the community, as it not only addresses immediate needs related to energy assistance but also fosters long-term resilience through education and support.
This information is meant to be a general summary of Multi-Service Center. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2022.
- Investment Income: -$20,128
- Program Service Revenue: $1,841,332
- Gross Receipts: $25,005,918
Assets and Liabilities:
- Total Assets: $21,625,057
- Total Liabilities: $12,417,192
- Net Assets: $9,207,865
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Programs
Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.
RENTAL INCOME (NET)
Revenue
$1,731,471
MANAGEMENT FEES
Revenue
$109,861
Organization Details
Founding Year
1971
Phone
(253) 835-7678Principal Officer
Robin Corak
Main Address
1200 S 336TH ST, FEDERAL WAY, WA, 98003
Website
www.mschelps.orgNTEE Category
Code: P200 - Human services
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