Overview
What is The Animal Medical Center?
The Animal Medical Center is a renowned non-profit academic veterinary hospital based in New York City, founded in 1910. With a clinical staff of 366, including 133 veterinarians, 124 technicians, and 107 assistants, it accommodated over 54,000 patient visits in 2022. The center offers specialized care across more than 20 fields and provides collaborative and world-class care to animals. Notably, it is the only Level 1 Veterinary Trauma Center in New York City and one of just five worldwide. The hospital features a radiation oncology suite with a state-of-the-art linear accelerator and is expanding to include a new surgical institute and rehabilitation center. The Animal Medical Center's mission is dedicated to providing compassionate care to animals and advancing veterinary medicine through innovative clinical research and education.
Official website here: www.amcny.org
What are the reviews and ratings of this charity?
Charity Navigator Rating: 100%
The Animal Medical Center holds a prestigious Four-Star out of Four Star rating from Charity Navigator, reflecting a perfect score in Accountability & Finance. The organization demonstrates strong governance practices, including a fully independent board and robust financial oversight. Their commitment to transparency is evident, with all required documents and policies readily available to the public.
However, despite high ratings for financial accountability, user feedback presents a starkly contrasting image. Numerous reviews from clients describe alarming experiences of inadequate care and poor customer service, often citing billing issues and perceived negligence. These testimonials highlight serious flaws in communication and treatment that have led to tragic outcomes for pets, significantly impacting the trust and satisfaction of pet owners.
While some clients have praised the compassion and skill of individual veterinarians, these positive experiences are overshadowed by a growing number of complaints regarding systemic operational failures. The dissonance between the organization's financial integrity and the distress expressed by clients raises concerns about the overall quality of care provided at The Animal Medical Center.
This AI summary has been generated from information found on Charity Navigator and Great Nonprofits.
What do the Facebook reviews say about The Animal Medical Center?
88% of 799 reviewers on Facebook recommend The Animal Medical Center. Here is a summary of their reviews:
While many customers appreciate the services offered, there are notable concerns regarding the treatment of clients and their pets. Some users express disappointment about receiving care that falls short of what was advertised, and specific instances of poor customer service have been highlighted, including incidents of unkind treatment during distressing situations.
Overall, while a majority of reviewers support the center, a significant portion of feedback points to issues in service delivery and communication. The mixed sentiment suggests that while many find value in their services, there are areas that require attention to ensure a positive experience for all clients.
This AI summary has been generated from reviews found on Facebook.
Is The Animal Medical Center legitimate?
The Animal Medical Center is a legitimate nonprofit organization registered as a 501(c)(3) entity. The Animal Medical Center submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $1,833,648
Professional Fundraising Fees: $82,875
Other Salaries and Wages: $37,953,493
For more financial information, click here
Official website here: www.amcny.org
What is the mission statement of The Animal Medical Center?
The Animal Medical Center is dedicated to providing compassionate and collaborative care to animals and leading the advancement of veterinary medicine through innovative clinical research and education. With a team of over 366 staff members, including 133 veterinarians, 124 technicians, and 107 assistants, the center accommodates thousands of patient visits annually across various specialties and services. The institution's mission is to deliver world-class care while fostering advancements in veterinary medicine. In 2022, the center recorded over 54,000 patient visits, published numerous peer-reviewed research studies, and welcomed new interns and residents. The center also expanded its facilities, including a renovated radiation oncology suite and the construction of a new surgical institute. By maintaining a high volume and diversity of medical cases, the Animal Medical Center continues to drive advancements in veterinary care and research.
Official website here: www.amcny.org
Who is the CEO of The Animal Medical Center?
Helen Irving is the Principal Officer of The Animal Medical Center. The CEO's salary of The Animal Medical Center is $731,410 and their total compensation is $751,795.
Official website here: www.amcny.org
What is the revenue of The Animal Medical Center?
The Animal Medical Center's revenue in 2022 was $98,800,240.
Official website here: www.amcny.org
Who are the executives of The Animal Medical Center and what are their salaries?
The average compensation at The Animal Medical Center during 2022 was $63,966. There are 622 employees and 47 volunteers at The Animal Medical Center.
Here are 43 key members and their salaries (The Animal Medical Center's CEO's salary is $731,410 and their total compensation is $751,795):
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Official website here: www.amcny.org
Where can I find the form 990 for The Animal Medical Center?
The Animal Medical Center's most recent form 990 was submitted in 2022 and can be accessed here.
Official website here: www.amcny.org
Learn more at the official website: www.amcny.org
Mission Statement of The Animal Medical Center
The Animal Medical Center (AMC) is a renowned institute dedicated to providing compassionate and collaborative care to animals and leading the advancement of veterinary medicine through innovative clinical research and education. Founded over a century ago, this non-profit academic veterinary hospital is committed to delivering world-class care to animals and pushing the boundaries of veterinary medicine.
With a team of 366 dedicated professionals, including 133 veterinarians, 124 technicians, and 107 assistants, AMC covers more than 20 specialties and services. The hospital accommodated over 54,000 patient visits in 2022, including over 20,000 visits to its 24/7 emergency room – the only level 1 veterinary trauma center in New York City and one of just five worldwide. AMC's clinical staff is renowned for their expertise and collaboration, ensuring the best possible care for animals in need.
AMC's mission is not just about treating animals, but also about advancing the field of veterinary medicine. The institute has published over 25 peer-reviewed research studies by its veterinarians, making significant contributions to the veterinary community. The hospital undergoes continuous expansion and renovation, including the reopening of its fully renovated radiation oncology suite, which features a world-class linear accelerator for faster and more precise treatments. The ongoing work at AMC keeps the hospital operational while maintaining its level 1 veterinary trauma center status, a designation it has held since 2015.
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Impact
October, 2024
The Animal Medical Center (AMC) significantly impacts the veterinary field and the well-being of companion animals in New York City. In 2022, AMC facilitated over 54,000 patient visits across more than 20 specialties, demonstrating its capacity to provide advanced medical care. Its emergency room is the busiest in the region, operating 24/7 and boasting the status of a Level 1 Veterinary Trauma Center, one of only five globally. This designation signifies that AMC meets the highest standards for trauma care, managing comprehensive treatment for trauma patients around the clock.
Within its walls, AMC houses specialized facilities such as the Cancer Institute, which applies cutting-edge approaches to cancer care and recorded nearly 3,300 patient visits in 2022 alone. The center's commitment to education also helps cultivate the next generation of veterinary professionals, with rigorous internship and residency programs that enhance their skills under expert guidance. In 2022, AMC welcomed its 59th class of interns and residents, supporting their professional development through invaluable hands-on experience.
AMC's charitable initiatives significantly impact the community, as it provided more than $4.4 million in free or subsidized care last year, ensuring that financial barriers do not prevent animals from receiving needed treatment. Their extensive clinical research efforts have led to over 25 peer-reviewed studies published by AMC veterinarians in 2022, furthering the advancement of veterinary medicine.
Through its comprehensive range of services and dedication to high-quality patient care, The Animal Medical Center continues to transform the landscape of veterinary medicine while providing vital support for both animals and their owners.
This information is meant to be a general summary of The Animal Medical Center. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2022.
- Investment Income: $294,951
- Program Service Revenue: $63,345,173
- Gross Receipts: $237,768,592
Assets and Liabilities:
- Total Assets: $201,152,757
- Total Liabilities: $24,593,631
- Net Assets: $176,559,126
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Programs
Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.
PATIENT SERVICES
Revenue
$63,315,033
LABORATORY FEES
Revenue
$30,140
Organization Details
Founding Year
1910
Phone
(212) 838-8100Principal Officer
Helen Irving
Main Address
510 EAST 62ND STREET, NEW YORK, NY, 100658314
Website
www.amcny.orgNTEE Category
Code: D400 - Animals
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