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United Service Organizations Inc

Learn about this cause: What are the reviews? Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 131610451 ✦ Arlington, VA ✦ Designated as a 501(c)(3)

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Overview

What is United Service Organizations Inc?

United Service Organizations Inc, also known as USO, is a nonprofit organization based primarily in Arlington, Virginia. With a workforce of 967 employees, USO's mission is to strengthen America's military service members by keeping them connected to their families, home, and country during their service to the nation. USO centers operate as a "home away from home" for service members and their families around the world, offering comfortable spaces to connect via the internet or phone, play games, watch movies, and relax. In 2022, USO had over 250 locations providing support to more than 5.8 million visits. USO's reach extends beyond permanent centers, with a fleet of vehicles taking their services on the road to remote areas, as well as supporting training exercises and local emergencies. Additionally, USO's four centers primarily serve wounded, ill, and injured service members and their families, providing resources to aid in the healing process. USO's services span across 38 U.S. states and territories, as well as overseas locations, including Australia, Germany, and the United Kingdom.


Official website here: www.uso.org

What are the reviews and ratings of this charity?

Charity Navigator Rating: 100%

United Service Organizations Inc (USO) holds a Four-Star out of Four Star rating from Charity Navigator, indicating a strong performance in accountability and finance. The organization exhibits high standards with an impressive Accountability & Finance Score of 99, showcasing good governance practices such as a majority of independent board members and effective financial oversight. Moreover, USO has achieved a perfect score in both Impact & Measurement and Leadership & Adaptability, demonstrating its commitment to its mission and strategic goals aimed at serving military families.

While USO is recognized for its substantial contributions to service members and their families, user feedback highlights concerns regarding its fundraising practices. Many donors report receiving frequent solicitations after making contributions, leading to frustration about perceived aggressive marketing tactics. Some reviewers express disappointment about the organization's decision to share donor information, contributing to an influx of requests from other charities as well.

Despite these criticisms, numerous users commend USO for the essential services it provides to military personnel and their families, noting positive experiences at local centers and events. The organization is praised for its supportive environment and volunteer engagement, reaffirming its value to the community it serves. Overall, while USO demonstrates strong financial health and program impact, it faces challenges in donor relations and communication practices that could benefit from reevaluation.


This AI summary has been generated from information found on Charity Navigator and Great Nonprofits.

Is United Service Organizations Inc legitimate?

United Service Organizations Inc is a legitimate nonprofit organization registered as a 501(c)(3) entity. United Service Organizations Inc submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $2,942,890
Professional Fundraising Fees: $1,973,604
Other Salaries and Wages: $57,377,896

For more financial information, click here


Official website here: www.uso.org

What is the mission statement of United Service Organizations Inc?

The United Service Organizations Inc, often referred to as the USO, plays a vital role in strengthening connections for military service members and their families. By keeping them linked to their homes and communities, the USO provides a sense of comfort and normalcy during their service to the nation. USO centers act as a home away from home, offering a welcoming space for service members to connect through the internet or phone, enjoy leisure activities, or simply relax. With over 250 locations worldwide, the USO catered to over 5.8 million visits in 2022 alone. These centers can be found in various countries, including the United States and overseas locations. The USO also operates a fleet of vehicles, delivering its services to areas without permanent centers or expanded support, ensuring that service members and their families receive the necessary assistance whenever and wherever they need it.


Official website here: www.uso.org

Who is the CEO of United Service Organizations Inc?

Jd Crouch Ii is the Principal Officer of United Service Organizations Inc. The CEO's salary of United Service Organizations Inc is $705,905 and their total compensation is $882,388.


Official website here: www.uso.org

What is the revenue of United Service Organizations Inc?

United Service Organizations Inc's revenue in 2022 was $154,440,142.


Official website here: www.uso.org

Who are the executives of United Service Organizations Inc and what are their salaries?

The average compensation at United Service Organizations Inc during 2022 was $62,379. There are 967 employees and 18686 volunteers at United Service Organizations Inc.


Here are 49 key members and their salaries (United Service Organizations Inc's CEO's salary is $705,905 and their total compensation is $882,388):


Dr Jd Crouch Ii (President & Ceo)
  • Compensation: $705,905
  • Related: $0
  • Other: $176,483
Alan Reyes (Coo)
  • Compensation: $424,084
  • Related: $0
  • Other: $57,916
Kristine Shumack (Treasurer / Cfo)
  • Compensation: $355,065
  • Related: $0
  • Other: $56,259
Tammy Heiser (Secretary / Svp, Human Resources)
  • Compensation: $321,113
  • Related: $0
  • Other: $54,917
Brian Cowart (Cdmo (Beg 1/2022))
  • Compensation: $317,318
  • Related: $0
  • Other: $50,351
Christopher Plamp (Svp, Ops, Programs & Entertainment)
  • Compensation: $319,013
  • Related: $0
  • Other: $32,157
James Whaley (Regional President (Se)(Thru 8/2022))
  • Compensation: $321,650
  • Related: $0
  • Other: $18,380
Brian Cook (Vp, Direct Response)
  • Compensation: $296,076
  • Related: $0
  • Other: $29,996
Alison Ruble (Regional President (Midwest))
  • Compensation: $287,990
  • Related: $0
  • Other: $34,601
Gary Cole (Regional President (Central))
  • Compensation: $273,194
  • Related: $0
  • Other: $48,094
Virginia Burnley (Svp, Govt Rel And Ext Affairs)
  • Compensation: $272,504
  • Related: $0
  • Other: $48,353
Robert Kurkjian (Regional President (West))
  • Compensation: $271,804
  • Related: $0
  • Other: $33,749
Gen George Casey Ret (Chairman Of The Board)
  • Compensation: $0
  • Related: $0
  • Other: $0
Sgt Maj Carlton Kent Ret (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Courtney L Billington (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Gen Craig R Mckinley Ret (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Dawn Halfaker (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jed F Becker (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Don Cooke (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Fred L Stokes (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Gen David L Goldfein Ret (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Gerry Byrne (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Ginger Miller (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Gregg Ward (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
James Hamilton (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Jeff Knittel (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Leanne Caret (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Ltg William Jlennox Jr Ret (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Manny Pineiro (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Marilyn Cohen (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Mark Rahiya (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Marshall Nadel (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Mary A Winnefeld (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Mary Petryszyn (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Matthew Bromberg (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Mg Frank D Vavala Ret (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Michael P Emmert (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Orlan Boston (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Patrick Abram (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Paul Mcquillan (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
R Gil Kerlikowske (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Rebekah G Sanderlin (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Robin Lineberger (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Tina W Jonas (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
William J Lynn Iii (Director)
  • Compensation: $0
  • Related: $0
  • Other: $0
Michael Quigley (Director (Beg 11/2022))
  • Compensation: $0
  • Related: $0
  • Other: $0
William Roberti (Director (Beg 11/2022))
  • Compensation: $0
  • Related: $0
  • Other: $0
Frank St John (Director (Beg 11/2022))
  • Compensation: $0
  • Related: $0
  • Other: $0
Michael Dippold (Director (Beg 11/2022))
  • Compensation: $0
  • Related: $0
  • Other: $0


Official website here: www.uso.org

Where can I find the form 990 for United Service Organizations Inc?

United Service Organizations Inc's most recent form 990 was submitted in 2022 and can be accessed here.


Official website here: www.uso.org

Learn more at the official website: www.uso.org

Mission Statement of United Service Organizations Inc

The United Service Organizations Inc, or USO, is a renowned organization that bolsters the morale of America's military service members by keeping them connected to their families, home, and country. The USO's mission is to create a welcoming and comfortable environment for service members and their families, enabling them to relax, recharge, and stay informed during their service to the nation.

USO centers serve as the foundation for the organization's connection to the military community. These centers offer an inviting space where service members and their families can connect through the internet or phone, play video games, watch movies, enjoy a snack, or simply unwind. In 2022, the USO had over 250 locations worldwide, providing support to over 5.8 million visits. USO centers can be found in various states in the U.S. and overseas countries, ensuring that service members have access to the organization's services no matter where they are deployed.

In addition to physical centers, the USO also maintains a fleet of vehicles that brings its services to remote areas and installations where there are no permanent USO centers. These mobile USO programs support training exercises, nearby installations, and even deploy to support service members in local or national emergencies. The organization has a profound impact on wounded, ill, and injured service members, offering them a home away from home and providing essential resources to help them recover. The USO's dedication to the well-being of our military heroes and their families is unwavering.

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Impact




October, 2024

United Service Organizations Inc significantly strengthens America's military service members by providing essential support that fosters connections to family, home, and country. With over 250 locations worldwide, USO centers serve as a "home away from home" for service members and their families, offering a welcoming environment where they can relax, enjoy snacks, connect through phone or internet, and engage in recreational activities.

In 2022, the organization faced challenges as service members were deployed across Europe to support NATO allies and Ukraine. In response, USO established new centers in Poland and Romania, ensuring that those serving abroad felt supported and connected. The centers facilitated over 5.8 million visits, demonstrating their critical role in maintaining morale and welfare.

USO also addresses the unique needs of wounded, ill, and injured service members through specialized centers featuring amenities like classrooms, sports lounges, and healing gardens. This tailored support not only aids in recovery but also provides a sense of community and belonging during a challenging time.

To expand its reach, USO operates a fleet of vehicles that deliver services to remote areas lacking permanent centers. These mobile units support service members during training exercises and emergencies, ensuring they receive care wherever they are.

The organization plays an essential role in supporting families of the fallen, particularly during dignified transfers at Dover Air Force Base. By coordinating services and providing comfort during heartbreaking times, USO helps these families navigate their grief.

Through its multifaceted approach, United Service Organizations Inc creates a lasting impact on the lives of military members and their families, reinforcing vital connections and offering a helping hand in challenging circumstances.




This information is meant to be a general summary of United Service Organizations Inc. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$154,440,142 (2022)
Expenses
$166,596,400 (2022)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2022.

  • Investment Income: $428,597
  • Program Service Revenue: $422,814
  • Gross Receipts: $170,924,434

Assets and Liabilities:

  • Total Assets: $114,377,618
  • Total Liabilities: $18,724,798
  • Net Assets: $95,652,820

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

USO CENTER

Revenue

$422,814

Organization Details

Founding Year

1941

Principal Officer

Jd Crouch Ii

Main Address

2111 WILSON BLVD 1200, ARLINGTON, VA, 22201

NTEE Category

Code: W30Z - Public benefit

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