Overview
What is Elder Services Of Berkshire County Inc?
Elder Services Of Berkshire County Inc is a Massachusetts-based nonprofit organization located at 877 South Street Suite 4E, Pittsfield, with a workforce of 161 employees. Their mission is to help elders in the Commonwealth of Massachusetts maintain their independence in their homes by assessing their needs, creating a service plan, and coordinating care from various contracted providers. The program supports individuals who are aged, reside in the area, and require assistance with daily activities or instrumental activities of living. The services offered include adult day health, home health aide, homemaker, personal care, home-delivered meals, and transportation. Their goal is to enable Berkshire elders, caregivers, and individuals with disabilities to live with dignity, independence, and self-determination, aiming for the highest possible quality of life.
Official website here: www.esbci.org
What are the reviews and ratings of this charity?
Charity Navigator Rating: 92%, Four-Star out of Four Stars
Elder Services Of Berkshire County Inc has achieved an impressive Four-Star rating from Charity Navigator, reflecting its strong performance in accountability and finance. The charity’s score is based entirely on its accountability metrics, indicating a solid commitment to transparency and sound financial management. This high score suggests that the organization is effectively managing its resources and adhering to best practices in governance.
The organization stands out for having a fully independent board of directors, which enhances its accountability. With 14 independent board members and a comprehensive set of governance policies—including conflict of interest and whistleblower protections—the nonprofit demonstrates a robust framework for ethical oversight. Additionally, the charity's liability to assets ratio indicates a healthy financial standing, allowing it to focus on its mission without significant debt burdens.
Despite the strong financial metrics, the summary does not provide detailed insights into programmatic outcomes or service impact. While the high program expense ratio (93.19%) suggests that a significant majority of funds are directed towards programs rather than administrative costs, potential donors may seek further information about the effectiveness of these programs and their direct benefits to the community.
This AI summary has been generated from information found on Charity Navigator.
What do the Facebook reviews say about Elder Services Of Berkshire County Inc?
84% of 9 reviewers on Facebook recommend Elder Services of Berkshire County Inc. Here's an overview of what they shared:
The sentiment toward Elder Services is mixed, with some users expressing dissatisfaction regarding the level of support and communication received from the agency. Many complaints highlight a lack of timely responses, inadequate assistance for caregivers, and insufficient follow-up visits. There are serious concerns about the agency's effectiveness in handling critical situations, such as helping clients secure housing or medical assistance. Some reviewers felt that their requests for help were ignored or inadequately addressed, leading to frustration and unmet needs.
While a minority of comments appreciated specific services like laundry support, the overall impression points to a need for improvement in responsiveness and customer care. Some users felt that the agency’s approach to caregiver support was not empathetic or helpful, particularly in emotionally challenging situations. The recurring themes of delayed communication and ineffective assistance have contributed to a sense of disappointment among some users.
This AI summary has been generated from reviews found on Facebook.
Is Elder Services Of Berkshire County Inc legitimate?
Elder Services Of Berkshire County Inc is a legitimate nonprofit organization registered as a 501(c)(3) entity. Elder Services Of Berkshire County Inc submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.
Heare are some key statistics you may want to consider:
Executive Compensation: $182,823
Professional Fundraising Fees: $0
Other Salaries and Wages: $4,352,576
For more financial information, click here
Official website here: www.esbci.org
What is the mission statement of Elder Services Of Berkshire County Inc?
Elder Services Of Berkshire County Inc is dedicated to enhancing the lives of elders and individuals with disabilities in their community. Their mission is to enable these individuals to live with dignity, independence, and self-determination, aiming for the highest possible quality of life. They offer a State Home Care Program, which assesses and determines eligibility for assistance with daily living activities, arranges for services, and monitors them regularly. Services include adult day health, home health aide, homemaker, personal care, home-delivered meals, and transportation. Eligibility for the program is based on age, residence, and the need for assistance with a regulated number of activities or instrumental activities of daily living.
Official website here: www.esbci.org
Who is the CEO of Elder Services Of Berkshire County Inc?
Frank Engels is the President of Elder Services Of Berkshire County Inc.
Official website here: www.esbci.org
What is the revenue of Elder Services Of Berkshire County Inc?
Elder Services Of Berkshire County Inc's revenue in 2023 was $20,758,089.
Official website here: www.esbci.org
Who are the executives of Elder Services Of Berkshire County Inc and what are their salaries?
The average compensation at Elder Services Of Berkshire County Inc during 2023 was $28,170. There are 161 employees and 133 volunteers at Elder Services Of Berkshire County Inc.
Here are 17 key members and their salaries:
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $0
- Related: $0
- Other: $0
- Compensation: $145,703
- Related: $0
- Other: $17,724
- Compensation: $107,824
- Related: $0
- Other: $8,478
- Compensation: $100,734
- Related: $0
- Other: $19,813
Official website here: www.esbci.org
Where can I find the form 990 for Elder Services Of Berkshire County Inc?
Elder Services Of Berkshire County Inc's most recent form 990 was submitted in 2023 and can be accessed here.
Official website here: www.esbci.org
Learn more at the official website: www.esbci.org
Mission Statement of Elder Services Of Berkshire County Inc
Elder Services Of Berkshire County Inc is a dedicated organization with a mission to enhance the lives of the elderly population in their community. The ultimate goal is to enable elders, caregivers, and individuals with disabilities to live with dignity, independence, and self-determination, thereby achieving the highest possible quality of life.
To achieve this mission, Elder Services Of Berkshire County Inc offers a State Home Care Program designed to help elders in Massachusetts maintain their independence in their own homes. This program assesses the eligibility of individuals based on their age, residence, and need for assistance with a regulated number of activities or instrumental activities of daily living. Once eligible, case managers from the organization develop a personalized service plan, arrange for services from various contracted providers, and monitor these services on a scheduled and as-needed basis.
The services provided under this program include, but are not limited to, adult day health, home health aide, homemaker, personal care, home-delivered meals, and transportation. These services aim to support elders in their daily lives, allowing them to maintain their independence and improve their overall well-being. Elder Services Of Berkshire County Inc's commitment to its mission ensures that the elderly population it serves can live with the dignity and self-determination they deserve.
Shop smarter and support your favorite cause with the Give Freely browser extension. Save money with coupons and donate to charity with a single click. Download now!
Impact
October, 2024
Elder Services of Berkshire County Inc. plays a vital role in enhancing the quality of life for older adults in Berkshire County, Massachusetts. By serving 1,470 clients through the State Home Care Program, the organization helps elderly residents maintain their independence in their own homes.
The impact of this initiative is multifaceted. Case managers conduct thorough assessments to determine the clinical and financial eligibility of clients, ensuring that individuals receive tailored support that meets their specific needs. The development of personalized service plans allows for a range of services—such as adult day health, home health aide support, homemaker assistance, personal care, home-delivered meals, and transportation—facilitating a comprehensive approach to elder care.
This organization empowers seniors, caregivers, and individuals with disabilities to live with dignity and self-determination, promoting a better quality of life. By effectively coordinating services and monitoring them on a scheduled and as-needed basis, Elder Services of Berkshire County Inc. not only addresses the immediate needs of its clients but also fosters a sense of community and stability among the elderly population.
This information is meant to be a general summary of Elder Services Of Berkshire County Inc. Please take the time to review official sources before making any decisions based upon the content provided here.
Financials
This financial information is from Propublica.
Other financial information:
This information is from the most recently submitted tax form from this organization, which was in 2023.
- Investment Income: $82,036
- Program Service Revenue: $2,388,651
- Gross Receipts: $21,135,956
Assets and Liabilities:
- Total Assets: $12,206,000
- Total Liabilities: $2,783,611
- Net Assets: $9,422,389
Want to help this charity, for free? You can click here to learn more about Give Freely
Programs
Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.
OTHER CONTRACT INCOME
Revenue
$2,035,565
PROGRAM INCOME
Revenue
$353,086
Organization Details
Founding Year
1974
Phone
(413) 499-0524Principal Officer
Frank Engels
Main Address
877 SOUTH STREET SUITE 4E, PITTSFIELD, MA, 01201
Website
www.esbci.orgNTEE Category
Code: P81Z - Human services
If you are a representative of Elder Services Of Berkshire County Inc and wish to learn more about how Give Freely can help you raise funds, please click here: https://givefreely.com/nonprofits/. Our services are offered at no cost to your organization.