Riverbend Community Mental Health

Learn about this cause: What are the reviews? Is it Legit? Do I like the mission? What is the CEO's salary?

EIN: 020264383 ✦ Concord, NH ✦ Designated as a 501(c)(3)

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Overview

What is Riverbend Community Mental Health?

Riverbend Community Mental Health is a nonprofit organization based in Concord, New Hampshire. With a workforce of 475 employees, they offer comprehensive mental health services to the adult population dealing with severe or persistent mental illnesses. Their range of services includes acute care outpatient treatment, residential care, emergency services, addiction recovery programs, assertive continuous treatment, and restorative partial hospitalization. They are dedicated to providing mental health counseling, offering care through both inpatient and outpatient means, as well as residential stays, ensuring the wellbeing of their community.


Official website here: www.riverbendcmhc.org

What are the reviews and ratings of this charity?

Rating from Charity Navigator: 96%

Riverbend Community Mental Health has achieved an impressive Four-Star out of Four Star rating from Charity Navigator, reflecting a strong emphasis on accountability and financial management. The organization scored 96% in Accountability & Finance, indicating effective governance and financial oversight. Key aspects contributing to this rating include a fully independent board, a robust audit committee, and well-documented policies on conflict of interest and whistleblower protections.

Despite the organization's solid financial standing and operational effectiveness, user feedback paints a troubling picture regarding the quality of client interactions. Multiple reviews express dissatisfaction with staff behavior, particularly highlighting unprofessionalism from management during critical moments. Instances of perceived judgment and lack of empathy have raised concerns about the service provided, particularly for vulnerable individuals seeking help.

There are also serious allegations about the qualifications of counselors and the handling of client situations. Reviews have noted that some staff may not be adequately trained to provide the necessary support, leading to distress among clients and their families. This disconnect between the organization's financial health and client experiences emphasizes the need for attention to service quality and staff training to better align with the organization's mission.


This AI summary has been generated from information found on Charity Navigator and Great Nonprofits.

Is Riverbend Community Mental Health legitimate?

Riverbend Community Mental Health is a legitimate nonprofit organization registered as a 501(c)(3) entity. Riverbend Community Mental Health submitted a form 990, which is a tax form used by tax-exempt organizations in the U.S., indicating its operational transparency and adherence to regulatory requirements. Donations to this organization are tax deductible.


Heare are some key statistics you may want to consider:

Executive Compensation: $579,907
Professional Fundraising Fees: $0
Other Salaries and Wages: $23,197,514

For more financial information, click here


Official website here: www.riverbendcmhc.org

What is the mission statement of Riverbend Community Mental Health?

Riverbend Community Mental Health is dedicated to enhancing the mental wellbeing of their community. They provide mental health counseling through various care options, including inpatient, outpatient, and residential services. Their focus is on serving adults who grapple with severe mental illnesses or persistent mental health issues. They offer a range of services, such as acute care outpatient services, residential services, emergency services, addiction recovery services, assertive continuous treatment programming, and restorative partial hospitalization services. The organization's primary goal is to ensure effective mental health care for those in need.


Official website here: www.riverbendcmhc.org

Who is the CEO of Riverbend Community Mental Health?

Crystal Welch is the Md of Riverbend Community Mental Health. The CEO's salary of Riverbend Community Mental Health is $239,363 and their total compensation is $269,623.


Official website here: www.riverbendcmhc.org

What is the revenue of Riverbend Community Mental Health?

Riverbend Community Mental Health's revenue in 2023 was $36,187,851.


Official website here: www.riverbendcmhc.org

Who are the executives of Riverbend Community Mental Health and what are their salaries?

The average compensation at Riverbend Community Mental Health during 2023 was $50,058. There are 475 employees at Riverbend Community Mental Health.


Here are 25 key members and their salaries (Riverbend Community Mental Health's CEO's salary is $239,363 and their total compensation is $269,623):


Diana Weiner (Md)
  • Compensation: $309,554
  • Related: $0
  • Other: $34,741
Olga Zhalkovska (Md)
  • Compensation: $292,133
  • Related: $0
  • Other: $34,489
Kavitha Kittu (Md)
  • Compensation: $299,674
  • Related: $0
  • Other: $18,507
Percy Ballantine (Md)
  • Compensation: $285,508
  • Related: $0
  • Other: $25,718
Brian Paul (Md)
  • Compensation: $264,501
  • Related: $0
  • Other: $26,441
Lisa Madden (Ceo/Presiden)
  • Compensation: $239,363
  • Related: $0
  • Other: $30,260
Christopher Mumford (Coo)
  • Compensation: $145,956
  • Related: $0
  • Other: $31,764
Crystal Welch (Cfo)
  • Compensation: $146,601
  • Related: $0
  • Other: $21,501
John Barthelmes (Immediate Pa)
  • Compensation: $0
  • Related: $0
  • Other: $0
Andrea Beaudoin (Assistant Se)
  • Compensation: $0
  • Related: $0
  • Other: $0
Frank Boucher (Vice Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Mark Broth (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
John Chisholm (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Leslie Combs (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
James Doremus (Chair)
  • Compensation: $0
  • Related: $0
  • Other: $0
Christopher Eddy (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Benjamin Hodges (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Nicholas Larochelle (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Robin Nafshi (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Bradley Osgood (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
James Snodgrass (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Carol Sobelson (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Robert Steigmeyer (Ex Officio)
  • Compensation: $0
  • Related: $0
  • Other: $0
Johane Telgener (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0
Kara Wyman (Board Member)
  • Compensation: $0
  • Related: $0
  • Other: $0


Official website here: www.riverbendcmhc.org

Where can I find the form 990 for Riverbend Community Mental Health?

Riverbend Community Mental Health's most recent form 990 was submitted in 2023 and can be accessed here.


Official website here: www.riverbendcmhc.org

Learn more at the official website: www.riverbendcmhc.org

Mission Statement of Riverbend Community Mental Health

Riverbend Community Mental Health is dedicated to caring for the mental health well-being of their community. This nonprofit organization provides a range of mental health services for adults who struggle with severe mental illnesses or persistent mental health issues.

Inpatients and outpatients receive comprehensive care at Riverbend Community Mental Health. Their services include acute care outpatient services, residential services, emergency services, addiction recovery services, assertive continuous treatment programming, and restorative partial hospitalization services. The team at Riverbend Community Mental Health is committed to providing personalized care tailored to each individual's unique needs.

Riverbend Community Mental Health's mission goes beyond just mental health counseling. They offer a safe and supportive environment for those in need, providing essential care to help individuals manage their mental health conditions effectively. Their services aim to promote overall well-being, enabling individuals to lead meaningful and productive lives. By offering a variety of services, Riverbend Community Mental Health ensures that they can cater to the diverse needs of their clientele, striving to make a positive difference in the lives of those they serve.

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Impact




October, 2024

Riverbend Community Mental Health significantly enhances the well-being of its community through comprehensive mental health services. By addressing the needs of individuals with severe mental illnesses and those facing persistent mental health challenges, Riverbend provides a vital support system that includes acute care outpatient services, residential care, emergency services, and addiction recovery programs.

Their assertive continuous treatment programming and restorative partial hospitalization services ensure that individuals receive tailored support at various levels of care, promoting recovery and stability. Located in Concord, NH, Riverbend is dedicated to fostering a healthier community by prioritizing mental health and offering accessible resources to those in need, ultimately empowering individuals to lead fulfilling lives.




This information is meant to be a general summary of Riverbend Community Mental Health. Please take the time to review official sources before making any decisions based upon the content provided here.


Financials

This financial information is from Propublica.

Revenue
$36,187,851 (2023)
Expenses
$36,901,261 (2023)
Efficiency

Other financial information:

This information is from the most recently submitted tax form from this organization, which was in 2023.

  • Investment Income: $291,365
  • Program Service Revenue: $29,595,812
  • Gross Receipts: $38,873,635

Assets and Liabilities:

  • Total Assets: $38,807,855
  • Total Liabilities: $8,513,871
  • Net Assets: $30,293,984

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Programs

Programs are reported by nonprofits in their tax forms and are normally their tax-exempt activities.

MEDICAID

Revenue

$21,792,409

PROGRAM SALES - SERVICE

Revenue

$2,884,412

BLUE CROSS/BLUE SHIELD

Revenue

$1,129,044

NET CLIENT FEES

Revenue

$1,055,301

OTHER PROGRAM FEES

Revenue

$937,571

Organization Details

Principal Officer

Crystal Welch

Main Address

PO BOX 2032, CONCORD, NH, 03302

NTEE Category

Code: F32 - Mental health

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